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Zoho Survey VS Delighted

Compare Zoho Survey VS Delighted and see what are their differences

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Zoho Survey logo Zoho Survey

Capture feedback and turn it into actionable insight.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Zoho Survey Landing page
    Landing page //
    2023-08-29

Zoho Survey is an online survey tool used to collect feedback and conduct market research. We make sure we have everything you need to easily create surveys, gather opinions, analyze data, and make smarter decisions.

  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Zoho Survey

Website
zoho.com
Pricing URL
Official Zoho Survey Pricing
$ Details
freemium $29.0 / Monthly
Platforms
Browser iOS Web Android
Release Date
2013 May
Edit details

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February
Edit details

Zoho Survey features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Zoho Survey videos

+ Add

Zoho Survey in 5 minutes

More videos:

  • Review - Zoho Survey Quick Overview
  • Review - What is Zoho Survey? | SuccessFULL Solutions

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Zoho Survey and Delighted)

Zoho Survey

Delighted

Surveys
58 58%
Surveys
42% 42
Customer Feedback
16 16%
Customer Feedback
84% 84
Form Builder
100 100%
Form Builder
0% 0
Forms And Surveys
100 100%
Forms And Surveys
0% 0

User comments

Share your experience with using Zoho Survey and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Survey and Delighted

Zoho Survey Reviews

15 Best SurveyMonkey Alternatives in 2022
Zoho Survey is one of the services Zoho offers among its other tools. It offers surveys for multiple purposes like customer satisfaction, education, human resources, marketing, market research, employee satisfaction, and more.
Source: qualaroo.com
Best Poll Apps to Look for in 2021 | Create a Poll in Seconds!
Now, you don’t have to worry about drafting questions either. Zoho Survey offers a ready-to-use question template that can be even edited if you choose to. Customize your online polls. Give it a fabulous look by selecting appropriate themes and leveraging branding provisions like custom logos and colors.
Source: surveysparrow.com
7 Great Survey Software Alternatives to SurveyMonkey
Zoho offers real-time reporting and analytics features so you can glean insights from your results. The software integrates with Zoho Sheet and Google Sheets as well to help you spot the trends and share the reports with colleagues or clients. Zoho Survey also integrates with collaboration tools such as MailChimp, Zoho CRM, and SalesIQ.
Source: blog.capterra.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Survey mentions (0)

We have not tracked any mentions of Zoho Survey yet. Tracking of Zoho Survey recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Zoho Survey and Delighted, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Qualtrics Core XM - From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Google Forms - Simple web forms from Google.

Survicate - Collect feedback on your website and find out more about your visitors.

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