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Zoho Survey VS Birdeye

Compare Zoho Survey VS Birdeye and see what are their differences

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Zoho Survey logo Zoho Survey

Capture feedback and turn it into actionable insight.

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • Zoho Survey Landing page
    Landing page //
    2023-08-29

Zoho Survey is an online survey tool used to collect feedback and conduct market research. We make sure we have everything you need to easily create surveys, gather opinions, analyze data, and make smarter decisions.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Zoho Survey

Website
zoho.com
Pricing URL
Official Zoho Survey Pricing
$ Details
freemium $29.0 / Monthly
Platforms
Browser iOS Web Android
Release Date
2013 May
Edit details

Birdeye

Website
birdeye.com
Pricing URL
Official Birdeye Pricing
$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February
Edit details

Zoho Survey features and specs

No features have been listed yet.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Zoho Survey videos

+ Add

Zoho Survey in 5 minutes

More videos:

  • Review - Zoho Survey Quick Overview
  • Review - What is Zoho Survey? | SuccessFULL Solutions

Birdeye videos

+ Add

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to Zoho Survey and Birdeye)

Zoho Survey

Birdeye

Surveys
100 100%
Surveys
0% 0
Reputation Management
0 0%
Reputation Management
100% 100
Form Builder
100 100%
Form Builder
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Zoho Survey and Birdeye. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Survey and Birdeye

Zoho Survey Reviews

15 Best SurveyMonkey Alternatives in 2022
Zoho Survey is one of the services Zoho offers among its other tools. It offers surveys for multiple purposes like customer satisfaction, education, human resources, marketing, market research, employee satisfaction, and more.
Source: qualaroo.com
Best Poll Apps to Look for in 2021 | Create a Poll in Seconds!
Now, you don’t have to worry about drafting questions either. Zoho Survey offers a ready-to-use question template that can be even edited if you choose to. Customize your online polls. Give it a fabulous look by selecting appropriate themes and leveraging branding provisions like custom logos and colors.
Source: surveysparrow.com
7 Great Survey Software Alternatives to SurveyMonkey
Zoho offers real-time reporting and analytics features so you can glean insights from your results. The software integrates with Zoho Sheet and Google Sheets as well to help you spot the trends and share the reports with colleagues or clients. Zoho Survey also integrates with collaboration tools such as MailChimp, Zoho CRM, and SalesIQ.
Source: blog.capterra.com

Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Survey mentions (0)

We have not tracked any mentions of Zoho Survey yet. Tracking of Zoho Survey recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing Zoho Survey and Birdeye, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Qualtrics Core XM - From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Google Forms - Simple web forms from Google.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

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