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Zoho Mail VS Salesforce Service Cloud

Compare Zoho Mail VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zoho Mail logo Zoho Mail

Zoho Mail is a secure, encrypted, and enterprise-ready email solution, a suite of apps tailor-made for your organization's needs.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Zoho Mail Landing page
    Landing page //
    2023-10-18

Zoho Mail is an integrated email suite for modern enterprises, complete with Calendar, Notes, Tasks, Contacts, and Bookmarks. With over 15 million satisfied users and a decade of experience as a business email provider, we’re equipped to sail through any challenge unique to an enterprise—protection and privacy for large volumes of data, user accounts management, complex workflows, and scalability. Enjoy hassle-free implementation and quick migration from any other email service provider.

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Zoho Mail

Website
zoho.com
Pricing URL
Official Zoho Mail Pricing
$ Details
freemium $1.0 / Monthly (per user)
Platforms
Browser Windows iOS iPhone Android
Release Date
2008 June
Edit details

Salesforce Service Cloud

Website
salesforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Zoho Mail features and specs

  • Easy to Set-up and use: Easy migration and elaborate help pages
  • Free Trial: 14-day free trial, no credit card required
  • Forever Free Plan Available: For upto 5 users
  • Clean UI: Uncluttered, clean and efficient UI

Salesforce Service Cloud features and specs

No features have been listed yet.

Zoho Mail videos

+ Add

Zoho Mail - Setup Walkthrough & Features - What YOU get for Free

More videos:

  • Review - Zoho Mail vs Google Apps - Zoho Mail vs Gmail & G Suite
  • Demo - Next generation email - Overview of Zoho Mail

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Zoho Mail and Salesforce Service Cloud)

Zoho Mail

Salesforce Service Cloud

Email
100 100%
Email
0% 0
Help Desk
0 0%
Help Desk
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Zoho Mail and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Mail and Salesforce Service Cloud

Zoho Mail Reviews

  1. Zoho Mail

    Zoho Mail is an online solution that is usually used by small companies as part of a package of solutions for building customer bases, tracking expenses, and forecasting future income.

    🏁 Competitors: FastMail, AOL Mail, Yahoo Mail
    👍 Pros:    Robust security|Loading speed|Easy to track data|Large datasets
10 Best Alternatives to Microsoft Outlook to Try in 2023
Zoho Mail is one of the most comprehensive email client alternatives to Outlook on this list. It offers a suite of built-in business tools and a convenient user interface to make the transition easy for you and your team. But if you're used to using Microsoft Office products, Zoho Mail doesn't have the same level of integration, even if it offers plenty of alternatives.
Source: mysignature.io
The BEST Email Hosting Providers for Small Business in 2021
Zoho Mail provides users with secure, encrypted, privacy-guaranteed, and ad-free email hosting for your business. Zoho business email is best suited for organizations and teams that run business communication. The business email is set up via the user’s custom domain and adds features that will add credibility and extra professionalism to your company. The business mail that...
Source: www.thesearchengineshop.com
15 Best Email Hosting for Small Business (2019)
Zoho Mail free account was a popular choice for custom domain email hosting. It was like a free G Suite account! Later, Zoho removed most of the email features of free plan. The free Zoho Mail account is now web-based only. It does not support POP/IMAP/email forwarding. Means, you cannot check your email using a 3rd party app.
Source: blog.runcloud.io

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, Zoho Mail seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Mail mentions (1)

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing Zoho Mail and Salesforce Service Cloud, you can also consider the following products

ProtonMail - Secure email with absolutely no compromises. Get your free encrypted email account today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gmail - Gmail is available across all your devices Android, iOS, and desktop devices. Sort, collaborate or call a friend without leaving your inbox.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FastMail - Email, calendars, and contacts to highest standards of security, privacy and reliability.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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