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Zoho Discussions VS GoDesk

Compare Zoho Discussions VS GoDesk and see what are their differences

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Zoho Discussions logo Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Zoho Discussions Landing page
    Landing page //
    2023-09-29
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Zoho Discussions

Website
zohodiscussions.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Zoho Discussions features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to Zoho Discussions and GoDesk)

Zoho Discussions

GoDesk

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
1 1%
Customer Support
99% 99
Help Desk
17 17%
Help Desk
83% 83
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing Zoho Discussions and GoDesk, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

idea.informer - Idea Informer is a idea forum similar to uservoice or getsatisfaction.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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