Zoho Assist, your one-stop solution for remote support, screen sharing and remote access helps you access remote desktop of your customers or share your screen and manage unattended computers easily. Get started today with one of the industry's most secure, reliable and affordable software. Requires no prior installation. Cross-platform support available. Works across devices. Supports all major web-proxies and firewalls.
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We had another product had low conversion because of complex flows involved. The usability suffered as well and we had to "hand hold" a lot of users who showed interest in using the product. So we decided to automated some of our usual responses and realized this was a great way for users to self serve through the complexities and didn't involve heavily rethinking UI/UX design decisions.
Well just view the demo for yourself and if you're still not convinced just run an A/B test and confirm the jump in conversion yourself!
Based on our record, Zoho Assist seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can start your trial right now from https://zoho.com/assist and decide for yourself. -RC. Source: about 1 year ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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