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Zoho Analytics VS HelpScout

Compare Zoho Analytics VS HelpScout and see what are their differences

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SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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Zoho Analytics logo Zoho Analytics

Zoho Analytics is a self-service BI, reporting and analytics software which helps you create dashboards and analyze data. Sign up free.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Zoho Analytics Landing page
    Landing page //
    2023-10-11
  • HelpScout Landing page
    Landing page //
    2023-07-14

Zoho Analytics

Website
zoho.com
Pricing URL
Official Zoho Analytics Pricing
$ Details
freemium $30.0 / Monthly (2 Users, 0.5 Million Rows)
Platforms
Web Browser Android iOS AWS Docker Azure Windows Linux
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Zoho Analytics videos

+ Add

Create a dashboard in under two minutes with Zoho Analytics

More videos:

  • Review - Zoho Analytics - On Premises: Overview
  • Review - Zoho Analytics - Self-service BI and analytics software

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Zoho Analytics and HelpScout)

Zoho Analytics

HelpScout

Data Dashboard
100 100%
Data Dashboard
0% 0
Customer Support
0 0%
Customer Support
100% 100
Business Intelligence
100 100%
Business Intelligence
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Zoho Analytics and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zoho Analytics and HelpScout

Zoho Analytics Reviews

10 Best Big Data Analytics Tools For Reporting In 2022
Zoho Analytics is a self-service BI and analytics software used by the likes of Hyundai, Ikea, HP, and Philips. Their freemium plan is a bit feature lite but you can add up to 2 users, input up to 10K rows/records, and access unlimited reports and dashboards. This is a pretty sturdy offering for free-to-use data analysis. Zoho Analytics comes with a library of pre-built...
Source: theqalead.com
25 Best Reporting Tools for 2022
Zoho Analytics is a SaaS-based Business Intelligence (BI) and Reporting tool that is best suited for non-tech-savvy people. It comes with an easy-to-use interface and powers the Reporting with Machine Learning, Artificial Intelligence, and NLP for augmented analytics. Moreover, Zoho Analytics offers 500+ the box integration that allows companies to seamlessly integrate apps...
Source: hevodata.com
The Best Data Visualization Tools - Top 30 BI Software
Zoho Reports is an online reporting and business intelligence tool that helps you get new insights from your business data. It allows you to easily create and share powerful, ad hoc reports in minutes, with no IT help. Data can be imported from applications and databases, even behind firewalls.
Source: improvado.io
7 Free Project Management Software Options to Keep Your Team On-Track
Zoho Reports is easy to use and lets you create comprehensive dashboards and data visualizations to ensure your projects are on-track. You can import data from outside files, cloud drives, applications, and in-house apps, enabling you to create more accurate cross functional reports. (Zoho Reports is a HubSpot integration partner).
Source: blog.hubspot.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zoho Analytics mentions (0)

We have not tracked any mentions of Zoho Analytics yet. Tracking of Zoho Analytics recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Zoho Analytics and HelpScout, you can also consider the following products

Tableau - Tableau can help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chartio - Chartio is a powerful business intelligence tool that anyone can use.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sisense - The BI & Dashboard Software to handle multiple, large data sets.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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