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Znuny VS FreeScout

Compare Znuny VS FreeScout and see what are their differences

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Znuny logo Znuny

Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

FreeScout logo FreeScout

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
  • Znuny Landing page
    Landing page //
    2021-08-25
  • FreeScout Landing page
    Landing page //
    2022-01-21

Znuny videos

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OTRS/Znuny LTS com dashboards no Grafana

More videos:

  • Review - ITSM Znuny ou OTOBO - Consultores ISP
  • Review - OTRS CE / Znuny LTS Integration with Live Helper Chat (LHC)

FreeScout videos

No FreeScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Znuny and FreeScout)

Znuny

FreeScout

Help Desk
23 23%
Help Desk
77% 77
Customer Support
25 25%
Customer Support
75% 75
Customer Service
30 30%
Customer Service
70% 70
Support
100 100%
Support
0% 0

User comments

Share your experience with using Znuny and FreeScout. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, FreeScout seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Znuny mentions (0)

We have not tracked any mentions of Znuny yet. Tracking of Znuny recommendations started around Mar 2021.

FreeScout mentions (12)

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What are some alternatives?

When comparing Znuny and FreeScout, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Request Tracker - open-source enterprise grade issue and ticket tracking system

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenSupports - Simple open source ticket system with user system and modern design.

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