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Zinier VS Salesforce Service Cloud

Compare Zinier VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zinier logo Zinier

Zinier is a cloud-based platform, helping enterprises track and manage ground operations and communicate with the workforce.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Zinier Landing page
    Landing page //
    2023-01-12
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Zinier videos

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Zinier for Field Service

More videos:

  • Review - Kill Yr Silos Ep. 1 : Andrew Lobb, Zinier

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Zinier and Salesforce Service Cloud)

Zinier

Salesforce Service Cloud

Field Service Management
100 100%
Field Service Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Appointments and Scheduling
100 100%
Appointments and Scheduling
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zinier and Salesforce Service Cloud

Zinier Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Zinier and Salesforce Service Cloud, you can also consider the following products

fieldd - Make it easier for customers to book your services online | Scheduling, POS, APP | Complete more jobs and grow your business with an online booking system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OctopusPro - Field service management software

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ServiceM8 - ServiceM8 (Service Mate) is cloud software that allows you to manage any service business. Manage jobs, produce mobile quotes and invoices on the go. Get Control.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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