ZenTao VS Usersnap

Compare ZenTao VS Usersnap and see what are their differences

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ZenTao

ZenTao is an open source project management tool, supporting Scrum.

Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Landing page //
2023-09-06

ZenTao is an open source project management software with features like product management, project management, Test management, document management, bug tracking, CI management and todo management. It is a professional Application Lifecycle Management(ALM) , covering the core process of software development.

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

ZenTao

Website: zentao.pm
Pricing URL: Official ZenTao Pricing
$ Details: freemium $1.0 / Monthly (Pro, 5 users, 3 projects)
Platforms: Browser Web Windows Mac OSX iOS Android Google Chrome PHP Cloud
Release Date: 2010 January
Categories: #Project Management #Task Management #Agile Project Management #Development

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Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January
Categories: #Visual Bug Reports #Bug Reporting #User Feedback #Customer Feedback #Feature Tracking #Surveys #Survey Tools #Forms And Surveys #Online Surveys

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ZenTao features and specs

Integrations: API
Free Trial: 30-Day Free Trial, No Credit Card Needed
Gantt Timeline: Yes
Analytics and Reporting: Excel export available
Continuous Integration: Jenkins, SVN, GIT
Calendar View: Yes

Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

ZenTao videos

+ Add

Introduction

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

Category Popularity

0-100% (relative to ZenTao and Usersnap)

ZenTao

Usersnap

Project Management

100 100%

Project Management

0% 0

Customer Feedback

0 0%

Customer Feedback

100% 100

Task Management

100 100%

Task Management

0% 0

Visual Bug Reports

0 0%

Visual Bug Reports

100% 100

User comments

Share your experience with using ZenTao and Usersnap. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare ZenTao and Usersnap

ZenTao Reviews

Renee

Working at Nature Easy Corp | almost 3 years ago

Use daily to track the status of my project
I use ZenTao on a daily basis because my team is agile. It is sufficient to support Scrum framework and great to have to track bugs and test run results.

🏁 Competitors: Trello, Jira

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ZenTao mentions (0)

We have not tracked any mentions of ZenTao yet. Tracking of ZenTao recommendations started around Mar 2021.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: 12 months ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago