Software Alternatives, Accelerators & Startups

Zenkit VS Malcolm App

Compare Zenkit VS Malcolm App and see what are their differences

Zenkit logo Zenkit

Zenkit is the home you always wanted for your ideas, your projects, your business.

Malcolm App logo Malcolm App

Customer self-service made easy
  • Zenkit Landing page
    Landing page //
    2019-10-24

Use the right tools for the job

Different tools suit different tasks, just like different people feel comfortable with different tools. Whether you're scheduling meetings, tracking your project's progress, brainstorming new design ideas, or crunching numbers, there's a view for you.

Choose Your Solution

Task management, project management, ERP, CRM, help desks, support and ticket systems, personal planning, HR and recruitment - whatever you need, we've got it covered. We work together with industry experts in their fields to offer you all-in-one solutions and starting points for your own solutions.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Zenkit

Website
zenkit.com
$ Details
-
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Zenkit features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Zenkit videos

Zenkit: Project Management | Full Review

More videos:

  • Review - Zenkit Revisited | Full Review
  • Review - Zenkit adds Wiki View

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Zenkit and Malcolm App)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Zenkit and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Zenkit and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zenkit and Malcolm App

Zenkit Reviews

  1. Hard to get used to, but very productive afterwards

    Moving to this platform took time, but now i admit, that i work easier.

    🏁 Competitors: Asana
    👍 Pros:    Easy integration|Intuitive|Fast support
    👎 Cons:    User experiance
  2. Task manager and crm

    Recently started using it and i am very happy with results.

    🏁 Competitors: Trello, Todoist
    👍 Pros:    Fast|Fast ui|Easy to use|Easy user interface
  3. Great Crm alternative and DB

    Very fast and reliable. Amazing inapp experience

    🏁 Competitors: Wunderlist, Asana, Trello
    👍 Pros:    Subtasks|Task trees

The Top 9 Alternatives To Monday.com
Zenkit’s main point of difference compared to Monday.com is the large number of alternative views available in the app. For example Zenkit supports list views, kanban boards, tables, mindmaps and a calendar view. This degree of flexibility means that Zenkit is an ideal alternative to Monday.com for teams who don’t want to be constrained to viewing tasks just one way.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zenkit seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zenkit mentions (4)

  • Very specific needs - been shopping CRM software way too long.
    If you're looking for a flexible tool, actually a flexible connected suite of tools, I vividly encourage you to test our solution: Zenkit Suite. You'll find all you need in here; https://zenkit.com/. Source: almost 2 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Zenkit.com — Project management and collaboration tool. Free for up to 5 members, 5 GB attachments. - Source: dev.to / almost 3 years ago
  • What is a app that you stumbled across that has made your life easier? Also what is it used for?
    Zenkit Todo for project management. I use it for organizing my todos at work as well as for private stuff (e.g. When we moved to a new appartement). It's very simple and intuitive but at the same highly customizable and flexible. Https://zenkit.com/. Source: about 3 years ago
  • Suggestions on how to track personal "todo" items for solo projects, as well as wider "todo" items for team projects ?
    I use Zenkit and love it because it's very flexible. The basic plan is free. Https://zenkit.com/. Source: about 3 years ago

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Zenkit and Malcolm App, you can also consider the following products

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Todoist - Todoist is a to-do list that helps you get organized, at work and in life.

Zendesk Support - Social Customer Support and Help Desk and Ticketing