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Zendesk Support VS Yesware

Compare Zendesk Support VS Yesware and see what are their differences

Zoho CRM
Omnichannel CRM for Businesses of all sizes featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Yesware logo Yesware

Sell smarter with email tracking and more
Not present
  • Yesware Landing page
    Landing page //
    2023-10-18

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Yesware videos

+ Add

Yesware review - Getting Started With Cold Email Campaigns

More videos:

  • Review - Yesware vs HubSpot Sales Pro
  • Tutorial - How We Use Yesware for Mail Merge, Reminders and Follow-ups (Yesware Tutorial)

Category Popularity

0-100% (relative to Zendesk Support and Yesware)

Zendesk Support

Yesware

Customer Support
100 100%
Customer Support
0% 0
CRM
11 11%
CRM
89% 89
Help Desk
100 100%
Help Desk
0% 0
Email Productivity
0 0%
Email Productivity
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Yesware

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Yesware Reviews

The Best Email Marketing, Sales Prospecting, and Email Automation Software
Yesware is a great software for tracking emails and synchronizing engagement activities giving you control over your email prospecting/sales. Yesware includes unlimited email tracking tools, personal templates that allow you to send personalized emails, send later, reminders, attachment tracking, mail merge, team templates, and a trusted IP range.
Source: www.growthmarketingpro.com
15 Marketing Softwares That Can Boost Your Business
Yesware is an email platform which makes it easier for salespeople to manage and track emails and thus close more deals. The platform tracks email opens, provides in-email analytics as well as data on user engagement. Yesware syncs seamlessly with CRMs like Salesforce, Microsoft Dynamics and Oracle CRM saving time and increasing efficiency. Yesware raised $4 million less...
Source: www.forbes.com

What are some alternatives?

When comparing Zendesk Support and Yesware, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SalesLoft - The simpliest way to build the most accurate and targeted lists of leads on the internet

Zoho Desk - Industry's first context-aware Helpdesk Software

Outreach - Outreach Is Your Sales Communication Platform

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Cirrus Insight - Respond to Customers Faster and Update Salesforce from Your Inbox with Cirrus Insight. Start your free 14-Day trial today! No Credit Card Required.

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