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Yesware VS Salesforce Service Cloud

Compare Yesware VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Yesware logo Yesware

Sell smarter with email tracking and more

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Yesware Landing page
    Landing page //
    2023-10-18
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Yesware videos

+ Add

Yesware review - Getting Started With Cold Email Campaigns

More videos:

  • Review - Yesware vs HubSpot Sales Pro
  • Tutorial - How We Use Yesware for Mail Merge, Reminders and Follow-ups (Yesware Tutorial)

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Yesware and Salesforce Service Cloud)

Yesware

Salesforce Service Cloud

CRM
100 100%
CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Productivity
100 100%
Email Productivity
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Yesware and Salesforce Service Cloud. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yesware and Salesforce Service Cloud

Yesware Reviews

The Best Email Marketing, Sales Prospecting, and Email Automation Software
Yesware is a great software for tracking emails and synchronizing engagement activities giving you control over your email prospecting/sales. Yesware includes unlimited email tracking tools, personal templates that allow you to send personalized emails, send later, reminders, attachment tracking, mail merge, team templates, and a trusted IP range.
Source: www.growthmarketingpro.com
15 Marketing Softwares That Can Boost Your Business
Yesware is an email platform which makes it easier for salespeople to manage and track emails and thus close more deals. The platform tracks email opens, provides in-email analytics as well as data on user engagement. Yesware syncs seamlessly with CRMs like Salesforce, Microsoft Dynamics and Oracle CRM saving time and increasing efficiency. Yesware raised $4 million less...
Source: www.forbes.com

Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Yesware and Salesforce Service Cloud, you can also consider the following products

SalesLoft - The simpliest way to build the most accurate and targeted lists of leads on the internet

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Outreach - Outreach Is Your Sales Communication Platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cirrus Insight - Respond to Customers Faster and Update Salesforce from Your Inbox with Cirrus Insight. Start your free 14-Day trial today! No Credit Card Required.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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