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Zendesk Support VS ShareX

Compare Zendesk Support VS ShareX and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

ShareX logo ShareX

ShareX is a free and open source program that lets you capture or record any area of your screen...
Not present
  • ShareX Landing page
    Landing page //
    2022-10-29

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

ShareX videos

+ Add

Here's why you should download ShareX.

More videos:

  • Review - Simple Screenshots & Screen Recording — Why You Should Use ShareX
  • Tutorial - ShareX Install and How to use Guide 2019

Category Popularity

0-100% (relative to Zendesk Support and ShareX)

Zendesk Support

ShareX

Customer Support
100 100%
Customer Support
0% 0
Screenshots
0 0%
Screenshots
100% 100
Help Desk
100 100%
Help Desk
0% 0
Screenshot Annotation
0 0%
Screenshot Annotation
100% 100

User comments

Share your experience with using Zendesk Support and ShareX. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and ShareX

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

ShareX Reviews

Top 8 Best Free Screen Recorders in 2024
Another top contender for best free screen recorders in 2024 is ShareX. While not as feature-rich as some of its counterparts like OBS or ScreenMix, it still serves as an excellent fit for beginners venturing into screen recording. With ShareX, you enjoy the flexibility of customizing your recording area, allowing you to capture specific windows or your entire screen. ShareX...
Source: mixilab.com
The Most Recommended 11 Screen Recorders for Windows 10/11 in 2023 [HOT]
After installing and starting ShareX on your PC, just use the shortcut key to start screen capture and select areas, automatically save images, upload directly to the cloud, share online, and so on. ShareX is free to use. ShareX for Windows 10/11 can easily import media from your computer. You can choose to record the whole screen, part of the screen or a specific program at...
Source: www.geekersoft.com
The 5 Most Recommended Free Screen Recording Softwares
ShareX is an open source screen recording software. This screen recording tool does not add watermark or time limit to the recorded video, and it can also be saved in GIF format after recording.
Source: www.geekersoft.com
Top 15 Free Alternatives to OBS | Online Free Screen Recorder for PC
ShareX, like OBS, is a free and open-source tool for Windows users. This free tool provides a lot of features, including full-screen window, designated areas and active window recording; set timed recording; performming recording while scrolling the page; taking screenshots and supporting OCR to extract text from screenshots, etc.
Source: www.geekersoft.com
Top 10 OBS Alternatives
Like OBS ShareX is also an open-source solution. Despite the fact that it is completely free to use, ShareX has numerous features. But this tool is mostly useful to more advanced users as you may find that it is more difficult to use than even OBS. If you can figure it out though, you would benefit from the robust recording and editing features.
Source: dc.wondershare.com

Social recommendations and mentions

Based on our record, ShareX seems to be more popular. It has been mentiond 272 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

ShareX mentions (272)

  • Flameshot – Powerful, yet simple to use open-source screenshot software
    I've been using ShareX (https://getsharex.com/) for some years, which is also open-source, and very featureful while not feeling too bloated, though Windows only. I'll have to have a look at this next time I'm on a Linux desktop, as I found the options lacking compared to ShareX last time I looked. - Source: Hacker News / 7 days ago
  • The fastest tool for measuring anything on your screen
    ShareX (https://getsharex.com/) doesn't have quite this nice UX but it's free. I often use it alongside browser dev tools. Here's a screenshot of me measuring this comment box https://i.imgur.com/yoTHbzq.png. - Source: Hacker News / 3 months ago
  • Full Screen recording software for lower end machines.
    ShareX will run on that machine no problem. Open-source & free. Https://i.imgur.com/KQAoDin.jpg. Source: 6 months ago
  • 'Screen Apnea'
    ShareX [1] is my other "must install" app. I never would have guessed how much my branch of engineering consists of "take a screenshot and draw lines, arrows and circles on it." Being able to customize my workflow to do all of that is really great. [1] https://getsharex.com/. - Source: Hacker News / 10 months ago
  • I can't Re-Imprint on this item
    ShareX - The best free and open source screenshot tool for Windows (getsharex.com). Source: 12 months ago
View more

What are some alternatives?

When comparing Zendesk Support and ShareX, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

Zoho Desk - Industry's first context-aware Helpdesk Software

LightShot - The fastest way to take a customizable screenshot.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Snagit - Screen Capture Software for Windows and Mac

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