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Zendesk Support VS Microsoft System Center

Compare Zendesk Support VS Microsoft System Center and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Microsoft System Center logo Microsoft System Center

Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.
Not present
  • Microsoft System Center Landing page
    Landing page //
    2023-07-01

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Microsoft System Center videos

No Microsoft System Center videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk Support and Microsoft System Center)

Zendesk Support

Microsoft System Center

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

Share your experience with using Zendesk Support and Microsoft System Center. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Microsoft System Center

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Microsoft System Center Reviews

11 NetBox Alternatives
Microsoft System Center is an amazing application that offers you to have full control over your IT and simplifies your data center management with the help of its great features and tools. It provides its users with several features including management of your infrastructure, monitoring your IT, configuration, deployment, and hundreds of other features that are proved to...
Source: www.justalternativeto.com

What are some alternatives?

When comparing Zendesk Support and Microsoft System Center, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Zoho Desk - Industry's first context-aware Helpdesk Software

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

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