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Zendesk Support VS Kbee

Compare Zendesk Support VS Kbee and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Kbee logo Kbee

Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
Not present
  • Kbee Landing page
    Landing page //
    2020-12-21

Create a wiki instantly with no coding or learning curve necessary! Kbee turns your existing Google Drive folders and files into a professional wiki in a few clicks

Kbee helps your team find answers quickly with full-text search across all of your wiki content. Find what you're looking for effortlessly and get more done!

Kbee keeps things secure letting you decide who can access your wiki with individual & group-level permissions.

Kbee lets you edit and collaborate on wiki articles without ever leaving Google Drive. Wikis can be used for internal documentation, onboarding new employees, and everything in-between!

Zendesk Support

Website
zendesk.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Kbee

Website
kbee.app
Pricing URL
Official Kbee Pricing
$ Details
paid Free Trial $19.0 / Monthly (Pro)
Platforms
Web Google Chrome
Release Date
2020 December
Edit details

Zendesk Support features and specs

No features have been listed yet.

Kbee features and specs

  • Advanced Search: Powered by Algolia
  • White Labeling: Customizes account to with homepage branding, custom URLs, and more.
  • Password & Access Management: Manage access to your wiki
  • API: Embed your wiki wherever you want

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Kbee videos

+ Add

[ENG SUB] IVY X KBEE 2020 ASEAN PRODUCT REVIEW PART.1

Category Popularity

0-100% (relative to Zendesk Support and Kbee)

Zendesk Support

Kbee

Customer Support
100 100%
Customer Support
0% 0
Customer Service
84 84%
Customer Service
16% 16
Help Desk
89 89%
Help Desk
11% 11
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using Zendesk Support and Kbee. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Kbee

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Kbee Reviews

We have no reviews of Kbee yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Kbee seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

Kbee mentions (5)

What are some alternatives?

When comparing Zendesk Support and Kbee, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProProfs Knowledge Base - ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

Zoho Desk - Industry's first context-aware Helpdesk Software

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Baklib - Make your knowledge base & help document online

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