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Zendesk Support VS Help Scout for G Suite

Compare Zendesk Support VS Help Scout for G Suite and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Help Scout for G Suite logo Help Scout for G Suite

Installing the Help Scout app from the G Suite Marketplace allows you to connect your G Suite account to Help Scout. You can securely log in to Help Scout autom
Not present
  • Help Scout for G Suite Landing page
    Landing page //
    2022-01-25

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Help Scout for G Suite videos

No Help Scout for G Suite videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk Support and Help Scout for G Suite)

Zendesk Support

Help Scout for G Suite

Customer Support
97 97%
Customer Support
3% 3
Help Desk
94 94%
Help Desk
6% 6
CRM
81 81%
CRM
19% 19
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Help Scout for G Suite

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Help Scout for G Suite Reviews

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What are some alternatives?

When comparing Zendesk Support and Help Scout for G Suite, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Streak - Manage customers inside Gmail

Zoho Desk - Industry's first context-aware Helpdesk Software

Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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