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Zendesk Support VS AnswerDash

Compare Zendesk Support VS AnswerDash and see what are their differences

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Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

AnswerDash logo AnswerDash

AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.
Not present
  • AnswerDash Landing page
    Landing page //
    2023-02-01

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

AnswerDash videos

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AnswerDash CLV and EVA Review

More videos:

  • Review - AnswerDash CLV and EVA Review
  • Review - AnswerDash Explainer

Category Popularity

0-100% (relative to Zendesk Support and AnswerDash)

Zendesk Support

AnswerDash

Customer Support
86 86%
Customer Support
14% 14
Help Desk
85 85%
Help Desk
15% 15
Customer Service
92 92%
Customer Service
8% 8
Web Portals
0 0%
Web Portals
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and AnswerDash

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

AnswerDash Reviews

We have no reviews of AnswerDash yet.
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What are some alternatives?

When comparing Zendesk Support and AnswerDash, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Solvvy - Highly intelligent customer support self-service solution via AI/ML/NLP science

Zoho Desk - Industry's first context-aware Helpdesk Software

Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

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