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Zendesk Sunshine Conversations VS UseResponse

Compare Zendesk Sunshine Conversations VS UseResponse and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Zendesk Sunshine Conversations logo Zendesk Sunshine Conversations

Zendesk Sunshine Conversations is the leading business communication platform, powering millions of customer conversations in businesses like Salesforce and many others.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Not present
  • UseResponse Landing page
    Landing page //
    2023-10-10

Zendesk Sunshine Conversations videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Zendesk Sunshine Conversations and UseResponse)

Zendesk Sunshine Conversations

UseResponse

Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Sunshine Conversations and UseResponse

Zendesk Sunshine Conversations Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Zendesk Sunshine Conversations and UseResponse, you can also consider the following products

SleekFlow.io - Sell, convert & support better on chat

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Saysimple - Saysimple is a business communication platform that helps small businesses communicate faster and more effectively with their customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Whelp - AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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