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Zendesk Sell VS Nimble

Compare Zendesk Sell VS Nimble and see what are their differences

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Zendesk Sell logo Zendesk Sell

Enhance productivity, processes, & sales visibility pipeline

Nimble logo Nimble

Nimble is the only solution to offer small businesses the best features of high-end CRM systems combined with the power of social media.
Not present
  • Nimble Landing page
    Landing page //
    2023-04-14

  www.nimble.comSoftware by Nimble

Zendesk Sell features and specs

  • User-Friendly Interface
    Zendesk Sell offers a clean and intuitive user interface that simplifies navigation and usage, making it accessible to users with varying levels of technical proficiency.
  • Integration Capabilities
    Seamlessly integrates with other Zendesk products and a wide range of third-party apps, enhancing workflow efficiency.
  • Automation Features
    Provides powerful automation tools for tasks such as lead qualification, follow-ups, and data entry, which save time and reduce manual efforts.
  • Mobile Accessibility
    Zendesk Sell has a robust mobile app that allows sales teams to manage their tasks and pipeline on the go.
  • Pipeline Management
    Offers comprehensive pipeline management features, including visual sales pipelines and customizable stages, to help track and optimize sales processes.

Possible disadvantages of Zendesk Sell

  • Pricing
    Zendesk Sell can be expensive, especially for smaller businesses or startups, making it less accessible for those with a limited budget.
  • Complexity for Advanced Features
    Some advanced features may have a steep learning curve and may require additional training for effective utilization.
  • Limited Customization
    While offering a good range of functionalities, sometimes customization options may fall short for businesses with highly specific needs.
  • Occasional Performance Issues
    Users have reported occasional slowdowns and performance issues, which can disrupt workflow efficiency.
  • Integration Learning Curve
    Despite its integration capabilities, setting up and managing integrations may require a certain level of technical expertise, posing a challenge for non-technical users.

Nimble features and specs

  • Unified Contact Management
    Nimble aggregates contact information, social media interactions, and communication history from various sources, making it easier to manage and interact with your contacts efficiently.
  • Social Media Integration
    Nimble seamlessly integrates with various social media platforms, allowing users to track and engage with their contacts across different channels from one centralized location.
  • Ease of Use
    The platform is designed with a user-friendly interface that makes it easy to navigate and use, even for those who may not be tech-savvy.
  • Seamless Email Integration
    Nimble integrates with popular email services like Gmail and Outlook, allowing users to manage their emails directly within the CRM and keep all correspondence in one place.
  • Task Management
    The CRM includes task management features that help users stay organized by tracking to-do lists, setting reminders, and scheduling follow-ups.

Possible disadvantages of Nimble

  • Limited Customization
    Nimble's customization options may be limited compared to more robust CRMs, which could be a drawback for users requiring tailored solutions.
  • Pricing
    While Nimble offers a range of features, it might be considered expensive for small businesses or startups with limited budgets.
  • Advanced Features
    Some advanced CRM features, such as detailed analytics and reporting or specific industry-focused tools, may not be as developed as those in other specialized CRM software.
  • Learning Curve
    Even though it's user-friendly, there can still be a learning curve associated with effectively utilizing all the features Nimble offers.
  • Limited Integration with Other CRMs
    Nimble might not integrate as well with other CRM systems, which can be an issue for businesses looking to migrate or use it in conjunction with another platform.

Analysis of Zendesk Sell

Overall verdict

  • Zendesk Sell is generally regarded positively, especially by small to medium-sized businesses that need an easy-to-use CRM with powerful capabilities. While it may not have all the advanced features of more complex CRM systems, its simplicity and integration with other Zendesk products make it a reliable option for many sales teams.

Why this product is good

  • Zendesk Sell is considered a strong choice for businesses looking for a CRM solution due to its user-friendly interface, robust integration capabilities, and comprehensive features designed to optimize the sales process. It offers tools for managing leads, tracking interactions, and automating sales workflows, which can help businesses enhance their sales team's productivity and efficiency.

Recommended for

    Zendesk Sell is recommended for small to medium-sized businesses, sales teams looking for a straightforward CRM solution, and companies that are already using other Zendesk products and want a seamless integration across their customer service and sales platforms.

Analysis of Nimble

Overall verdict

  • Nimble is a strong CRM option for small to medium-sized businesses looking for an intuitive, feature-rich solution that helps streamline contact management and communication.

Why this product is good

  • Features
    It provides robust contact management, social media integration, and sales automation tools which are beneficial for small to medium-sized businesses.
  • Ease of use
    Nimble offers a user-friendly interface that integrates seamlessly with various business applications, making it simple for teams to adopt.
  • Integration
    Nimble integrates well with popular platforms like Office 365, G Suite, and various CRM solutions, enhancing its utility across different business environments.

Recommended for

  • Small businesses that need an all-in-one solution for CRM and social media integration
  • Startups looking for an affordable yet comprehensive CRM tool
  • Teams that prioritize ease of integration with existing tools like Office 365 and G Suite

Zendesk Sell videos

+ Add

Zendesk Sell Review: Overview, Key Features, Pros And Cons, And Similar Products

More videos:

  • Review - Zendesk Sell Overview
  • Demo - Zendesk Sell: Introduction Demo
  • Demo - Zendesk Sell Overview Demo

Nimble videos

+ Add

Nimble CRM Demo

More videos:

  • Review - Nimble Review - with Tom Vasel
  • Review - LewReview Ep 4: Nimble's Dumb Massive Loans

Category Popularity

0-100% (relative to Zendesk Sell and Nimble)

Zendesk Sell

Nimble

CRM
16 16%
CRM
84% 84
Sales
14 14%
Sales
86% 86
Business & Commerce
100 100%
Business & Commerce
0% 0
CRM Platforms
0 0%
CRM Platforms
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Sell and Nimble

Zendesk Sell Reviews

We have no reviews of Zendesk Sell yet.
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Nimble Reviews

11 Apollo.io Alternatives and Competitors 2024
Nimble is a CRM and Google Extension tool, dedicated to fostering relationships, enabling you to strengthen bonds with prospects and customers.
Source: evaboot.com
Top 21 Salesforce’s Competitors and Alternatives
Nimble CRM is designed with the needs of SMBs in mind. Businesses can also use Nimble Prospector to manage contacts via email, social platforms, websites, and apps. Nimble has been named “Market Leading CRM for CX and Ease of Use” for nine consecutive years.
Source: bstrategyhub.com
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Nimble is a popular CRM tool that helps you (a company) build a better relationship with a customer. By providing you with customer engagement, sales insights, and data organization, you have everything you need to make necessary changes.
Source: www.3dsellers.com
7 Salesforce Alternatives You Need To Check Out Now
It’s a bummer that Nimble, a platform winning at the integration game so far, has no integration with Outlook. However, Nimble provides a feature where you can export an Outlook CSV File and then import the same on your Nimble’s Outlook Importer.
Source: sprout24.com
9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Well I think Nimble is one of the best alternatives, but only for SMB type of companies. When talking about large enterprises, I think no one comes close to Salesforce. But the biggest issue with CRM (similarly to ecommerce platforms) is not the platform itself, but the extensions and integrations that you apply to it. At the end of the day you can have Nimble working better...
Source: blog.capterra.com

What are some alternatives?

When comparing Zendesk Sell and Nimble, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Pipeline CRM - Customer relationship management and sales CRM software to organize, track, and manage your deals, leads, and contacts. Great for sales teams of all sizes.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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