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Zendesk Answer Bot VS Simplify360

Compare Zendesk Answer Bot VS Simplify360 and see what are their differences

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Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

Simplify360 logo Simplify360

An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.
Not present
  • Simplify360 Landing page
    Landing page //
    2023-09-06

Simplify360 is an omnichannel AI-based customer service software that helps you support customers through traditional channels like Email as well as social media channels like Facebook,Twitter, Instagram.

Simplify360 can help you automate live chats with AI based chatbots actoss instant messengers including WhatsAPP, Facebook & Instagram Messenger, Viber, Line etc.

It can also help you manage reviews across e-commerce (Flipkart, Amazaon etc.) , locations (Google, Facebook, Zomato, Yelp, etc.) and App Stores.

Simplify360 comes with best in class analytics and social media listening capabilities.

Zendesk Answer Bot videos

+ Add

What's Good: Zendesk Answer Bot

Simplify360 videos

+ Add

Introduction Simplify360 : The Best Social Customer Service Platform

More videos:

  • Review - Social Media Monitoring using Simplify360
  • Review - Simplify360 for Engaging and Publishing on Social Media

Category Popularity

0-100% (relative to Zendesk Answer Bot and Simplify360)

Zendesk Answer Bot

Simplify360

Customer Support
70 70%
Customer Support
30% 30
Tool
45 45%
Tool
55% 55
CRM
100 100%
CRM
0% 0
Live Chat
100 100%
Live Chat
0% 0

User comments

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What are some alternatives?

When comparing Zendesk Answer Bot and Simplify360, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Cognigy.AI - Conversational AI across the organization - service, operations, marketing, sales and HR.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

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