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Zendesk Answer Bot VS B2Chat

Compare Zendesk Answer Bot VS B2Chat and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Answer Bot logo Zendesk Answer Bot

Chatbots

B2Chat logo B2Chat

Instant messaging software to unify all of your chats in one single inbox.
Not present
  • B2Chat Landing page
    Landing page //
    2023-09-15

B2Chat is a platform that lets you unify all of your instant messages in one single inbox. Answer to all of the chats from Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp with the amount of agents you require and from the same platform. Send mass messages, automatic responses, create tags and departaments and get acess to full reports. Use B2Chat with one-click integration to all or some of these channels, adds bots and get ready to not miss a sale on your next chat.

Zendesk Answer Bot features and specs

No features have been listed yet.

B2Chat features and specs

  • WhatsApp Integration: Yes
  • WhatsApp Chatbot: Yes
  • WhatsApp Sales Chatbot: Yes
  • WhatsApp Business Access: Yes
  • Reports: Yes
  • Reporting & Analytics: Yes
  • Reporting & Statistics: Yes
  • Report Generator: Yes
  • Audit Trail: Yes
  • Audit Management: Yes
  • Auditing & Reporting: Yes

Zendesk Answer Bot videos

+ Add

What's Good: Zendesk Answer Bot

B2Chat videos

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What is B2chat?

Category Popularity

0-100% (relative to Zendesk Answer Bot and B2Chat)

Zendesk Answer Bot

B2Chat

Customer Support
61 61%
Customer Support
39% 39
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Live Chat
100 100%
Live Chat
0% 0

User comments

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What are some alternatives?

When comparing Zendesk Answer Bot and B2Chat, you can also consider the following products

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Tendant - Tendant Chat is a cloud-based platform that connects your customers to your business through text, video, and live video.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

Myopolis - Myopolis is a business communications platform that uses AI technology to improve the growth of businesses.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Whelp - AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

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