To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
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Did the email adress have wellsfargo.com after the @? Or was it more like [wellsfargo@gmail.com](mailto:wellsfargo@gmail.com)? Source: 6 months ago
Assuming you're talking about autopayment of the credit card, you can definitely set it up on wellsfargo.com and potentially on the bilt app, too. Source: 6 months ago
You can set up an ACH in the "Transfers" section of your account when logged into wellsfargo.com. ACH stands for Automated Clearing House. By the way, do not tell your landlord your account number. Source: almost 2 years ago
As long as the domain is actually wellsfargo.com then you can be assured that the response is legit and you haven't been hacked. Source: almost 2 years ago
Last night I received 4 emails, all from Wells Fargo. They were all from an actual wellsfargo.com email address and appear to be legitimate. Source: about 2 years ago
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