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Zammad VS The Bug Genie

Compare Zammad VS The Bug Genie and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

The Bug Genie logo The Bug Genie

The Bug Genie is an issue tracking and project management, completely free for small teams.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • The Bug Genie Landing page
    Landing page //
    2022-10-29

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

The Bug Genie videos

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The bug genie reporting an issue

More videos:

  • Review - The bug genie issue editing and dashboard

Category Popularity

0-100% (relative to Zammad and The Bug Genie)

Zammad

The Bug Genie

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using Zammad and The Bug Genie. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and The Bug Genie

Zammad Reviews

We have no reviews of Zammad yet.
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The Bug Genie Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
The Bug Genie is a project management and issue tracking tool with an easy-to-use web interface. Users can easily locate issues in The Bug Genie using filters and custom issue fields. Additionally, users can add issues and perform tasks on issues without even opening them. This tool is not free however when hosted, users can sign up for a free trial.
Source: mopinion.com

Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

The Bug Genie mentions (0)

We have not tracked any mentions of The Bug Genie yet. Tracking of The Bug Genie recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and The Bug Genie, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mantis Bug Tracker - Mantis Bug Tracker is a free and open source, web-based bug tracking system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Redmine - Flexible project management web application

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