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Zammad VS PhishGrid

Compare Zammad VS PhishGrid and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

PhishGrid logo PhishGrid

Free Phishing Simulation and Awareness Platform. PhisaaS (Phishing Simulation as Service) - you just need to share your employees information.  We do the rest.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • PhishGrid Landing page
    Landing page //
    2022-12-09

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

PhishGrid videos

No PhishGrid videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zammad and PhishGrid)

Zammad

PhishGrid

Customer Support
100 100%
Customer Support
0% 0
Security & Privacy
0 0%
Security & Privacy
100% 100
Help Desk
100 100%
Help Desk
0% 0
Cyber Security
0 0%
Cyber Security
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and PhishGrid

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

PhishGrid Reviews

We have no reviews of PhishGrid yet.
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

PhishGrid mentions (0)

We have not tracked any mentions of PhishGrid yet. Tracking of PhishGrid recommendations started around Dec 2022.

What are some alternatives?

When comparing Zammad and PhishGrid, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Knowbe4 - KnowBe4 provides Security Awareness Training to help you manage the IT security problems of social engineering, spear-phishing & ransomware.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PhishingBox - PhishingBox provides an easy-to-use employee phishing awareness training and testing platform to reduce the risk from phishing and other cyber attacks.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LUCY Security - LUCY Security is a security awareness software developed to increase the user awareness of all company’s employees, prevent data theft, and protect their information.

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