Software Alternatives, Accelerators & Startups

Zammad VS Make.com

Compare Zammad VS Make.com and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Make.com logo Make.com

Tool for workflow automation (Former Integromat)
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Make.com Landing page
    Landing page //
    2022-07-05

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

Make.com videos

Zapier vs Integromat - Quick Comparison Review

More videos:

  • Review - Integromat feature tour
  • Review - Introduction to Integromat

Category Popularity

0-100% (relative to Zammad and Make.com)
Customer Support
100 100%
0% 0
Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Web Service Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Make.com

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Make.com Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Make, one of the best Mulesoft alternatives, the ultimate IT process automation tool for enhancing efficiency, productivity, and collaboration. By automating routine tasks, integrating with existing infrastructure, and offering powerful workflow automation, Make empowers your team to streamline processes and achieve remarkable results.
Source: www.zluri.com
Zapier vs. Make.com: Which Automation Tool Will Take the Business Lead?
Make.com offers a cost-effective option for those looking for a business process automation solution, even if it may compromise usability and integration. From your scenario, Make.com seems like a realistic alternative for those with a more limited budget or those willing to work with additional API documentation and webhooks instead of the broader integration that Zapier...
7 Best Zapier Alternatives to Meet Your Integration Needs
Make.com is no different than other tools in this list given that it is a low-code platform, has a drag-and-drop interface, and enables users to automate workflows — which it calls “scenarios”. Make was known as Integromat before its rebranding in 2022, post which they have heavily invested in revamping their website and app UI.
Top 5 Best Integration Software for 2023
Make is a powerful visual platform which allows you to visually create and automate multi-step workflows, where scenarios are only limited by your imagination. There are thousands of customizable automation templates, which you can change with a simple drag-and-drop builder. The scenarios you create can be run instantly and watched in real time. Powerful filtering, data...
Source: everhelper.me
13 data integration tools: a comparative analysis of the top solutions
Make.com is a highly sought-after tool that allows for smooth data integration and transformation. It boasts an array of functionalities including custom app creation, storage for execution logs, and access to over 300 Make API endpoints, expediting the automation of tasks with ease.
Source: blog.n8n.io

Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

Make.com mentions (0)

We have not tracked any mentions of Make.com yet. Tracking of Make.com recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and Make.com, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.