Software Alternatives & Reviews

Zadarma VS Freshdesk Contact Center

Compare Zadarma VS Freshdesk Contact Center and see what are their differences

Zadarma logo Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.

Freshdesk Contact Center logo Freshdesk Contact Center

Freshdesk Contact Center is a customer-friendly contact center software provider that simplifies communication between agents and customers by providing tools for both sides.
  • Zadarma Landing page
    Landing page //
    2023-11-09

Zadarma enables you to set up your business phone system without heavy hardware and wiring expenses. What features does Zadarma’s PBX phone system offer? - Virtual phone numbers in more than 100 countries - Call recording and call transfer with call performance statistics - PBX integration with CRM systems, including Zadarma’s free Teamsale CRM - Push notifications for messaging - Speech recognition and speech analytics - Multiple lines, incoming call scenario settings, and the voice menu - Voice mail and automated responses - Visual PBX editor - Automatic call forwarding - Call holding and queuing - Video conferencing - and more

A virtual phone number is the best solution for people who do not want to limit their business to a specific geographical location. Zadarma offers local, mobile, and Toll-Free 800 virtual phone numbers. More than 30,000 phone numbers in 100 countries are available for purchase and immediate connection.

Improve Your Business Communications, Starting Today!

  • Freshdesk Contact Center Landing page
    Landing page //
    2023-09-01

Zadarma

$ Details
freemium
Platforms
Windows iOS Android
Release Date
2006 December

Freshdesk Contact Center

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Zadarma features and specs

  • "Standard" price plan: $0
  • "Office" price plan: $22
  • "Corporation" price plan: $44

Freshdesk Contact Center features and specs

No features have been listed yet.

Zadarma videos

Zadarma and Shopify Integration

More videos:

  • Review - Testing Zadarma Apps
  • Review - Zadarma - Phone System for Small & Medium Businesses
  • Review - Zadarma Virtual Phone Numbers

Freshdesk Contact Center videos

No Freshdesk Contact Center videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Zadarma and Freshdesk Contact Center)
VoIP
49 49%
51% 51
Communication
41 41%
59% 59
Customer Support
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zadarma and Freshdesk Contact Center

Zadarma Reviews

  1. not recommended

    gutters. I bought a virtual mobile number to register for online banking, which turned out to be used by this bank. as I understand zadarma, I was offered to steal the account from the existing owner. they refuse to replace the purchased number or return the funds.

Freshdesk Contact Center Reviews

We have no reviews of Freshdesk Contact Center yet.
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Social recommendations and mentions

Based on our record, Zadarma seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zadarma mentions (4)

  • Any solution for virtual international numbers
    You can use a service like Zadarma that allows you to buy virtual numbers in various countries. You cannot tie this to your Fi account but you can run the Zadarma app on your phone to make and receive calls using the virtual number. Some virtual numbers also support sending and receiving text messages. Source: about 1 year ago
  • Voip for Small Business - Options seem lacking
    Zadarma.com - Landline US number with IVR and other features costs 2 USD, it also receives SMS messages and can forward them to the app or email/messengers. However, you cannot send SMS from a landline number, just reception. You can use US mobile number for sending messages. Source: over 1 year ago
  • Virtual Phone Number
    Https://zadarma.com/en/ - very good product.. Easy to use and hassle free. Source: over 2 years ago
  • Best Way to Receive SMS's Overseas
    Get a virtual Australian phone number with Zadarma - https://zadarma.com/en/ . It isn't good at sending from Australian numbers but you can receive SMS's fine. It requires the app to my installed on your phone. Source: over 2 years ago

Freshdesk Contact Center mentions (0)

We have not tracked any mentions of Freshdesk Contact Center yet. Tracking of Freshdesk Contact Center recommendations started around Dec 2021.

What are some alternatives?

When comparing Zadarma and Freshdesk Contact Center, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freeje - Connect with your clients everywhere with the help of Freeje. We are offering virtual phone numbers, SMS numbers, fax numbers, toll-free numbers, virtual SIM cards for your profession and private phone calls.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Convoso - Call center solution to covert leads faster

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

TollFreeForwarding - TollFreeForwarding offers hosted PBX, call forwarding and IVR solutions.