YesInsights VS Usersnap

Compare YesInsights VS Usersnap and see what are their differences

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YesInsights

Get Customer feedback with simple one-click or NPS surveys

Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Landing page //
2023-01-07

Landing page //
2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

YesInsights

Website: yesinsights.com
Pricing URL: Official YesInsights Pricing
$ Details: -
Platforms: -
Release Date: -

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Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January

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YesInsights features and specs

Ease of Use
YesInsights offers a user-friendly interface, allowing users to create and distribute surveys with minimal technical knowledge.
Integration
The platform integrates with popular tools like Slack, Intercom, and MailChimp, enabling seamless workflow integration.
Real-Time Insights
YesInsights provides actionable insights in real-time, helping businesses to quickly make data-driven decisions.
Multi-Channel Distribution
The service allows you to send surveys via email, social media, and even embeddable widgets on your website.
Customizable
Users can tailor surveys to better fit their needs and branding, making them more appealing to respondents.

Possible disadvantages of YesInsights

Limited Advanced Features
YesInsights may lack advanced survey features such as branching logic or in-depth analytics compared to more complex survey tools.
Pricing
Some users may find the pricing plans to be on the higher side, especially small businesses or startups with limited budgets.
Response Rate Dependent
As with any survey tool, the effectiveness of YesInsights highly depends on the response rate, which can vary widely.
Learning Curve
Although generally user-friendly, there can be a learning curve for users unfamiliar with survey tools to fully leverage all features.
Customer Support
Some users have reported that support can be slow to respond, which can be frustrating when dealing with time-sensitive issues.

Usersnap features and specs

Screen recording
Voice recording
Feedback widget
Feedback boards
Feedback & Commenting
Bug Tracking
Integrations
Feedback Collector
Flexible Pricing
NPS Widget
Customer Support
Customer Feedback Widget
Customer portal
Surveys

Analysis of YesInsights

Overall verdict

YesInsights is generally considered good for those who need an uncomplicated, efficient way to gather customer feedback. Its core strength lies in its ease of setup and use, which helps businesses of all sizes understand their customer’s sentiments without needing extensive technical knowledge.

Why this product is good

YesInsights is a tool designed to gather quick and straightforward feedback from customers through one-click surveys. It is known for its simplicity and ease of use, making it a great option for businesses that need to regularly get insights without complicating the process. The platform integrates well with multiple services, including email and messaging apps, and focuses on getting high response rates with minimal friction to the responder.

Recommended for

YesInsights is recommended for small to medium-sized businesses, product managers, and marketers who are looking for a quick and simple method to capture customer feedback. It's also ideal for teams that need an integrated survey solution that works across various platforms with minimal setup time.

Analysis of Usersnap

Overall verdict

Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

YesInsights videos

+ Add

How To Create A One-Click Survey in YesInsights That Gets Responses!

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

Category Popularity

0-100% (relative to YesInsights and Usersnap)

YesInsights

Usersnap

Customer Feedback

29 29%

Customer Feedback

71% 71

User Feedback

25 25%

User Feedback

75% 75

Project Management

100 100%

Project Management

0% 0

Visual Bug Reports

0 0%

Visual Bug Reports

100% 100

User comments

Share your experience with using YesInsights and Usersnap. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare YesInsights and Usersnap

YesInsights Reviews

We have no reviews of YesInsights yet.
Be the first one to post

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

YesInsights mentions (0)

We have not tracked any mentions of YesInsights yet. Tracking of YesInsights recommendations started around Mar 2021.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: about 2 years ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 3 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 3 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 3 years ago