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XWiki VS BoldDesk

Compare XWiki VS BoldDesk and see what are their differences

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XWiki logo XWiki

A powerful Open Source collaborative platform enhancing collaboration and communication.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • XWiki Landing page
    Landing page //
    2022-01-21
  • BoldDesk Landing page
    Landing page //
    2023-04-20

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

XWiki

Website
xwiki.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

BoldDesk

Website
bolddesk.com
Pricing URL
Official BoldDesk Pricing
$ Details
paid Free Trial $10.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May
Edit details

XWiki features and specs

No features have been listed yet.

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

XWiki videos

+ Add

XWiki: a case study on managing corporate and community interests 14 years of Open Source in a Smal…

More videos:

  • Review - XWiki, a free, open source, self hosted Wiki that has all the features of Confluence at minimal cost
  • Review - From 0 to Intranet in 20 minutes with XWiki - Anca Luca

BoldDesk videos

+ Add

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to XWiki and BoldDesk)

XWiki

BoldDesk

WiKi
100 100%
WiKi
0% 0
Customer Support
0 0%
Customer Support
100% 100
Knowledge Base
100 100%
Knowledge Base
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using XWiki and BoldDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare XWiki and BoldDesk

XWiki Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
Developed in Java and licensed under LGPL, XWiki serves as a versatile platform for creating collaborative applications using the wiki paradigm. However, it is worth noting that its intricacy and the requirement for Java proficiency may pose certain challenges for less technically inclined users.
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
XWiki is a mindblowing open source wiki software. It is a Java-based enterprise wiki software. It has many professional features such as File Management, Blog, Comments & Notes, and many more. There are many templates and more than 600 plugins available for XWiki. It also has a WYSIWYG editor similar to BookStack.
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
XWiki is an open-source wiki engine for enterprise. It focuses on productivity, collaboration, and simplicity.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
XWiki is an advanced open-source wiki software used by small organizations as well as large firms to create first-generation and second-generation wikis. While the first generation wikis are majorly for content collaboration, the latter are for blogs, forums, and task management. With over 600 extensions, themes, and macros, XWiki helps you succeed in creating wonderful wikis.
Source: www.proprofskb.com
17 open source wiki engine/software
Xwiki is a fully-featured open Source Wiki engine and Content-Oriented Application Platform for the Enterprise. It’s also a second generation wiki software offering the ability to install and develop small applications inside wiki pages and it also offer both a generic platform for developing collaborative applications using the wiki paradigm and products developed on top of...
Source: gadgetxplore.com

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, BoldDesk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

XWiki mentions (0)

We have not tracked any mentions of XWiki yet. Tracking of XWiki recommendations started around Mar 2021.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing XWiki and BoldDesk, you can also consider the following products

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Confluence - Confluence is content collaboration software that changes how modern teams work

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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