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xMatters VS NICE CXone

Compare xMatters VS NICE CXone and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

xMatters logo xMatters

xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions

NICE CXone logo NICE CXone

NICE CXone is an all-in-one CX cloud solution that defines a new standard for the best customer experience.
  • xMatters Landing page
    Landing page //
    2023-01-19
  • NICE CXone Landing page
    Landing page //
    2023-10-21

xMatters videos

+ Add

xMatters Overview Video

More videos:

  • Review - xMatters Incident Response and Management Platform
  • Review - 10/4 Ask the Expert: Resolve major incidents faster with xMatters

NICE CXone videos

+ Add

NICE CXone Review: Excellent CCaaS Leader

More videos:

  • Review - NICE CXone. Better CX, without the wait.
  • Demo - NICE CXone Cloud Contact Center Demo

Category Popularity

0-100% (relative to xMatters and NICE CXone)

xMatters

NICE CXone

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Online Services
0 0%
Online Services
100% 100
Incident Management
100 100%
Incident Management
0% 0
Social & Communications
0 0%
Social & Communications
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare xMatters and NICE CXone

xMatters Reviews

We have no reviews of xMatters yet.
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NICE CXone Reviews

Top 10 VoIP providers in 2022
NICE CXone is an industry leader in cloud-based contact center software and is recognized for offering a consistently exceptional customer experience. Their contact center offers the following benefits: modern ACD, which provides digital first omni channel routing and increased business mobility, integrated and comprehensive workforce management solutions to engage and...
Source: voip.review

What are some alternatives?

When comparing xMatters and NICE CXone, you can also consider the following products

PagerDuty - Cloud based monitoring service

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Broadvoice - Cloud PBX solution for SMBs

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