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xMatters VS Genesys PureConnect

Compare xMatters VS Genesys PureConnect and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

xMatters logo xMatters

xMatters transforms event data into intelligent communication IT teams, avoiding outages and disruptions

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • xMatters Landing page
    Landing page //
    2023-01-19
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

xMatters videos

+ Add

xMatters Overview Video

More videos:

  • Review - xMatters Incident Response and Management Platform
  • Review - 10/4 Ask the Expert: Resolve major incidents faster with xMatters

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to xMatters and Genesys PureConnect)

xMatters

Genesys PureConnect

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Incident Management
100 100%
Incident Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing xMatters and Genesys PureConnect, you can also consider the following products

PagerDuty - Cloud based monitoring service

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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