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XenCALL VS NICE inContact

Compare XenCALL VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

XenCALL logo XenCALL

XenCALL's all-in-one CRM & VoIP predictive dialer is powerful cloud software for call centers with in-house support. Boost inside sales and lower overhead.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • XenCALL Landing page
    Landing page //
    2023-04-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

XenCALL videos

+ Add

How to Start Making Calls With Xencall in Less Than 5 Minutes

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to XenCALL and NICE inContact)

XenCALL

NICE inContact

Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0
Communication
3 3%
Communication
97% 97
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Call Center Software
9 9%
Call Center Software
91% 91

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare XenCALL and NICE inContact

XenCALL Reviews

We have no reviews of XenCALL yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing XenCALL and NICE inContact, you can also consider the following products

ChaseData Call Center Software - Affordable, powerful and easy-to-use call center software solutions for businesses looking to improve and increase performance of call centers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

PhoneBurner - PhoneBurner is a cloud-based​ power dialer to boost sales productivity

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Convoso - Call center solution to covert leads faster

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