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NICE inContact VS PhoneBurner

Compare NICE inContact VS PhoneBurner and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

PhoneBurner logo PhoneBurner

PhoneBurner is a cloud-based​ power dialer to boost sales productivity
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • PhoneBurner Landing page
    Landing page //
    2023-08-17

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

PhoneBurner videos

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PhoneBurner review Auto Dialer Power Dialer recommendation

More videos:

  • Demo - What is PhoneBurner - Dialer Demo & Sales CRM Overview

Category Popularity

0-100% (relative to NICE inContact and PhoneBurner)

NICE inContact

PhoneBurner

Communication
72 72%
Communication
28% 28
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and PhoneBurner

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

PhoneBurner Reviews

Best Call Center Software: The Complete List (2020 Update)
PhoneBurner is guaranteed to increase your outbound sales in just 15 minutes. They offer dialing speeds of up to 4 times faster than before, eliminate pause dialing to decrease hang-ups, and it only takes 15 minutes to set up the software from any phone or computer.
Source: biz30.timedoctor.com
Choosing the Best Calling Software for Outbound Sales
PhoneBurner is a cloud-based power dialer and sales acceleration solution designed to increase the productivity of outbound sales teams without using additional software. This solution effectively handles time-consuming repetitive outbound sales tasks. The agents can instantly drop voicemails and send follow-up emails based on the call outcome. PhoneBurner is specifically...
Source: medium.com

What are some alternatives?

When comparing NICE inContact and PhoneBurner, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

LeadMaster - The LeadMaster LeadMasterCRM All-in-One solution includes: marketing automation, lead management, email marketing, website integration & much more.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Servetel - Communication management solution

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