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WorkSuite VS ManageEngine ServiceDesk Plus

Compare WorkSuite VS ManageEngine ServiceDesk Plus and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

WorkSuite logo WorkSuite

Worksuite is a smart, user-friendly Freelancer Management Platform

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • WorkSuite Landing page
    Landing page //
    2023-08-25
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

WorkSuite features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

WorkSuite videos

+ Add

The 2020 Booker Prize Shortlist - Reaction

More videos:

  • Review - Reading the Booker Shortlist | Favorites & Prediction
  • Review - The Women’s Prize Shortlist & Reaction 2020

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to WorkSuite and ManageEngine ServiceDesk Plus)

WorkSuite

ManageEngine ServiceDesk Plus

Contract Management
100 100%
Contract Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using WorkSuite and ManageEngine ServiceDesk Plus. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WorkSuite and ManageEngine ServiceDesk Plus

WorkSuite Reviews

Free SEO Tools To Improve Your Rankings
ShortList (Basic Plan) - A domain metrics checker tool that gives you domain authority metrics about a domain such as the number of external backlinks, referring domains, citation flow, trust flow, trust ratio, spam score, and domain authority. The Free plan offers 200 checks per month.
Source: www.megaleechers.com

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

What are some alternatives?

When comparing WorkSuite and ManageEngine ServiceDesk Plus, you can also consider the following products

ContractZen - ContractZen is a cloud service that features advanced metadata-driven document and contract...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

IronClad - Ironclad is an automated assistant that manages legal paperwork for your company.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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