Software Alternatives, Accelerators & Startups

ManageEngine ServiceDesk Plus VS Conga Contracts

Compare ManageEngine ServiceDesk Plus VS Conga Contracts and see what are their differences

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Conga Contracts logo Conga Contracts

Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06
  • Conga Contracts Landing page
    Landing page //
    2023-09-14

ManageEngine ServiceDesk Plus features and specs

  • Incident Management: Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management: Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management: Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management: Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB: Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog: Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management: Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management: Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management: Make your releases work in tandem with your change management process.

Conga Contracts features and specs

No features have been listed yet.

ManageEngine ServiceDesk Plus videos

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Conga Contracts videos

Conga Contracts 2 Minute Overview

More videos:

  • Review - Conga Contracts Overview
  • Review - Conga Contracts overview

Category Popularity

0-100% (relative to ManageEngine ServiceDesk Plus and Conga Contracts)
Help Desk
100 100%
0% 0
Document Automation
0 0%
100% 100
Service Desk
100 100%
0% 0
Contract Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ManageEngine ServiceDesk Plus and Conga Contracts

ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.

Conga Contracts Reviews

11 Best Contract Lifecycle Management (CLM) Software (2022)
Conga Contracts has a high retention rate among its customers — 9 out of 10 customers renew with them — and have enjoyed a 10-year run as the most downloaded paid CLM app.
Source: whatfix.com

What are some alternatives?

When comparing ManageEngine ServiceDesk Plus and Conga Contracts, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PandaDoc - Boost your revenue with PandaDoc. A document automation tool that delivers higher close rates and shorter sales cycles. We've helped over 30,000+ companies.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

CobbleStone Software - Managing contracts just got easier with CobbleStone!

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Concord - Contract Management Software and unlimited Electronic Signatures. Reduce costs, maximize compliance & mitigate risk. Enterprise solutions available.