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Workplace by Facebook VS Jira Service Desk

Compare Workplace by Facebook VS Jira Service Desk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Workplace by Facebook logo Workplace by Facebook

Connect everyone in your company and turn ideas into action.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Workplace by Facebook Landing page
    Landing page //
    2023-02-09
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Workplace by Facebook videos

+ Add

Workplace by Facebook - Quick Review (interesting features, pricing)

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Workplace by Facebook and Jira Service Desk)

Workplace by Facebook

Jira Service Desk

Project Management
64 64%
Project Management
36% 36
Help Desk
0 0%
Help Desk
100% 100
Communication
100 100%
Communication
0% 0
Task Management
100 100%
Task Management
0% 0

User comments

Share your experience with using Workplace by Facebook and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Workplace by Facebook and Jira Service Desk

Workplace by Facebook Reviews

Top 11+ Slack Competitors to look out for in 2020
Facebook Workplace is known for its easy accessibility. The similar and straightforward interface makes even the novice user an expert. All the features are streamlined in a way it takes no genius to understand how things work.
Source: www.troopmessenger.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

Social recommendations and mentions

Based on our record, Workplace by Facebook seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Workplace by Facebook mentions (1)

Jira Service Desk mentions (0)

We have not tracked any mentions of Jira Service Desk yet. Tracking of Jira Service Desk recommendations started around Mar 2021.

What are some alternatives?

When comparing Workplace by Facebook and Jira Service Desk, you can also consider the following products

Slack - A messaging app for teams who see through the Earth!

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Communifire - Enterprise Social Collaboration Software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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