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WorkOtter VS Zendesk Support

Compare WorkOtter VS Zendesk Support and see what are their differences

Assembly
Assembly is an employee recognition software powered by AI that boosts engagement and productivity. Empower teams with peer-to-peer recognition, rewards, and performance tracking. Simplify HR processes and foster a positive workplace culture. featured
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  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

WorkOtter logo WorkOtter

WorkOtter is the #1 ranked SaaS project, resource, and portfolio management solution. We are a simple, sensible, and supportable alternative to the complex PPMs and the toy-like task managers.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • WorkOtter Landing page
    Landing page //
    2023-08-06
Not present

WorkOtter videos

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WorkOtter SaaS PPM for Project, Resource, and Portfolio Management

More videos:

  • Review - WorkOtter 2 Minute Introduction
  • Review - Workotter

Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to WorkOtter and Zendesk Support)

WorkOtter

Zendesk Support

Work Management
100 100%
Work Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Project Management
100 100%
Project Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WorkOtter and Zendesk Support

WorkOtter Reviews

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Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

What are some alternatives?

When comparing WorkOtter and Zendesk Support, you can also consider the following products

Workfront - Award winning project management software helps you manage projects in one place. A cloud-based work management tool for marketing and IT teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ITM Platform - Cloud-based Project Management Solutions

Zoho Desk - Industry's first context-aware Helpdesk Software

Planisware - Planisware PPM software supports NPD and R+D processes to help organizations make confident business decisions.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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