Software Alternatives & Reviews

WordPress.com VS Malcolm App

Compare WordPress.com VS Malcolm App and see what are their differences

WordPress.com logo WordPress.com

Create a free website or build a blog with ease on WordPress.com. Dozens of free, customizable, mobile-ready designs and themes. Free hosting and support.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • WordPress.com Landing page
    Landing page //
    2023-10-03
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

WordPress.com features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

WordPress.com videos

WordPress.COM Review: Is it really easier than WordPress.ORG?

More videos:

  • Review - Wordpress.com Review: Good For Users Familiar with Wordpress
  • Review - WORDPRESS.COM REVIEW 2020: THE BEST WEBSITE BUILDER?! | PROS AND CONS | TECH TIME #110
  • Review - WordPress.org VS WordPress.com: The Confusing Differences Explained!
  • Review - Should You Use WordPress.com? | WordPress.com Honest Review

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to WordPress.com and Malcolm App)
CMS
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Builder
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing WordPress.com and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using WordPress.com and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WordPress.com and Malcolm App

WordPress.com Reviews

8+ Best Cheap Domain Name Providers in 2024 [Compared]
WordPress.com has grown to become one of the leading domain registration companies in the industry in the past few years. While they strive to keep their prices competitive, they also maintain a high level of service quality and customer support.
Source: themehunk.com
20 Best Free Website Hosting (July 2023)
Managed by Automattic, the development company behind the open-source CMS you see with seemingly any hosting plan, WordPress.com allows users to publish a free blog or ecommerce site on a subdomain as part of a wider community.
How to Choose the Best Blogging Platform in 2021 (Compared)
Because of the similarity in names, beginners often start with WordPress.com thinking they are getting the powerful WordPress.org software. After seeing the limitations, users often end up switching from WordPress.com to WordPress.org to have more features, ease of use, and control over their website.
How to Choose the Best Blogging Platform in 2018 (Compared)
Because of the similarity in names, beginners often start with WordPress.com thinking they are getting the powerful WordPress.org software. After seeing the limitations, users often end up switching from WordPress.com to WordPress.org to have more features and control over their website.

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, WordPress.com seems to be more popular. It has been mentiond 1013 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WordPress.com mentions (1013)

  • Code Injection Options for Blogging Platforms
    Reigning as the undisputed emperor of the Content Management System (CMS) domain, WordPress boasts unparalleled code injection prowess. - Source: dev.to / about 2 months ago
  • Lessons Learned Too Late: Reflecting on University Regrets
    You may use Wix, Webflow, WordPress, etc, to build your website and that's totally valid because they allow you to put it together much faster. And if you don't know what style to go for, they offer different templates that you can use. I'd suggest you build it from scratch using libraries like Bootstrap because it is much cheaper and also allows you to explore different technologies. The sky is the limit when it... - Source: dev.to / 3 months ago
  • How To Build Your Personal Brand as a Developer
    Oncе you havе dеfinеd your uniquе valuе proposition, it's timе to dеmonstratе your capabilitiеs and еstablish yoursеlf as an authority in your fiеld. Onе еffеctivе way to showcasе your еxpеrtisе is by crеating a portfolio wеbsitе. This wеbsitе should showcasе your bеst projеcts, highlighting your tеchnical skills and problеm-solving abilitiеs. Includе casе studiеs that dеmonstratе thе challеngеs you facеd and how... - Source: dev.to / 5 months ago
  • How do I make money out of writing?
    Create a website and post (publish) your writings there, https://wordpress.com springs to mind. Source: 5 months ago
  • My wordpress.com site doesn't belong to an account and has no CONFIG file???
    Looks like you are definitely hosting with wordpress.com (I just wanted to confirm that), so your only avenue for support is wordpress.com /support. No-one here can help - wordpress.com is a proprietary hosting platform - it is different to normal Wordpress. Source: 5 months ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing WordPress.com and Malcolm App, you can also consider the following products

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.

Zendesk Support - Social Customer Support and Help Desk and Ticketing