Software Alternatives & Reviews

Malcolm App VS WiX

Compare Malcolm App VS WiX and see what are their differences

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.

WiX logo WiX

Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today
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  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • WiX Landing page
    Landing page //
    2024-05-06

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

WiX

Website
wix.com
$ Details
-
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

WiX features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

WiX videos

Wix Review: A good choice for creating a website in 2019?

More videos:

  • Review - Wix Review: It's All About Freedom!
  • Review - Is Wix The Right Choice for a Business? The Pros and Cons of using Wix 2019
  • Demo - Wix Review Website Builder 2022 🔥 Pros, Cons, Demonstration and Comparison
  • Review - ✅ Wix Review - An UNBIASED Wix Review for 2022
  • Review - Wix vs Squarespace (Best Website Builder 2021)
  • Review - Wix Review (2022): Is it really the best website builder? All Pros and Cons 👀
  • Tutorial - Wix Review and Tutorial 2023 - Should you use Wix?

Category Popularity

0-100% (relative to Malcolm App and WiX)
Customer Support
100 100%
0% 0
Website Builder
0 0%
100% 100
Customer Service
100 100%
0% 0
CMS
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and WiX.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and WiX. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and WiX

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

WiX Reviews

Top 10 Web Content Management Systems
Wix originally started as a website builder as opposed to a CMS, which sparked a lot of CMS vs website builder discussions online. Now however after several years of development it has enough content management features to qualify as a CMS, and one of the best too. This allows beginner users to quickly design their website through drag-and-drop features and start pushing...
Source: cloudzy.com
Top No Code Website Builders in 2023
Wix offers three pricing plans: Basic ($10 per month), Professional ($24 per month), and Unlimited ($49 per month). If you want to learn how to build a website, Wix also provides website building courses.
13 Best No-Code Website Builders 2023
Wix also comes with a huge app store to add extra functionalities to your website. Some of them are created by Wix, and some by third-party developers. These tools include SEO, email marketing, social media, e-commerce and more.
Source: codeless.co
Best eCommerce Platform for Auto Parts
Wix is an all-in-one platform for any ecommerce store because it has been built, hosted, and running and has ecommerce support. It is user-friendly and doesn’t require any technical skills to operate it. It is similar to square space in features and pricing and has a free version, which doesn’t allow us to accept payments.
Source: www.ayatas.com
20 Best Free Website Hosting (July 2023)
Wix’s cloud-based service includes managed HTTPS encryption and database support. The free hosting service at Wix does not force external paid advertisements on web pages, which are hosted on a branded subdomain.

Social recommendations and mentions

Based on our record, WiX seems to be more popular. It has been mentiond 131 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

WiX mentions (131)

  • Making my own art website
    I make original paintings that I usually post on social media, however I also have a website that works as my portfolio. I made it with wix.com and it's http://egonklett.com/ . Source: 5 months ago
  • [URGENT] Just had a freakin' Windows Update ruin my Linux Partitions, What distro should I try now?
    I was switching because my CachyOS installation had started to feel "broken", I mean, I had this issue where my browsers were not able to cross 10FPS in running even simple flash games, and wix.com's website builder. I even posted it in r/cachyos sub, the devs replied but left after one comment. Source: 5 months ago
  • What webpage creating services don't allow scraping?
    I'm going to re-build my portfolio with glazed and hopefully soon nightshaded images, but I am going to use something like wix.com. Does anyone know if they allow scraping? Or if there is some other provider I can use? Source: 6 months ago
  • is this GDPR policy written by me okay to use on a wix.com social club site ? Bristol - UK
    So, is this okay to use on a wix.com membership only sire or is there stuff I am missing? Source: 6 months ago
  • Israeli software company Wix encouraged its Irish staff to create content supporting “Israel’s narrative” regarding Gaza, then dismissed an employee for denouncing Israel’s “indiscriminate” bombing
    Go to wix.com and you see a banner professing support for Ukraine. Ironic. Corporations do not have any morals other than whatever makes them money. Source: 6 months ago
View more

What are some alternatives?

When comparing Malcolm App and WiX, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

SquareSpace - Squarespace is the easiest way for anyone to create an exceptional website. Pages, galleries, blogs, e-commerce, domains, hosting, analytics, 24/7 support - all included.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.