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Wootric VS 1Flow

Compare Wootric VS 1Flow and see what are their differences

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Wootric logo Wootric

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

1Flow logo 1Flow

The leading in-app survey platform for mobile apps and websites to collect in-the-moment user feedback. Measure NPS, CSAT, CES, and PMF scores and gather feature-specific user feedback to improve your product.
  • Wootric Landing page
    Landing page //
    2023-09-18
  • 1Flow Landing page
    Landing page //
    2023-10-10

Backed by Y Combinator, 1Flow is the #1 in-product survey and messaging platform for product and user research teams at digital product companies. With robust user segmentation, you can target any user based on events and user attributes to engage them in-app and ask specific questions to collect feedback. Understand why users churn / don't convert, and where your product might be missing the mark, so you can build better products faster and grow your user base.

1Flow seamlessly integrates with Mixpanel, Amplitude, Segment and data warehouses, allowing you to send user data as analytics events and attributes, as well as target users based on dynamic cohorts.

Once installed into your app, 1Flow works with over-the-air cloud dashboard control with no need to update your app or make code changes. This gives you the ultimate power of launching the perfect user flow exactly when and where you want it, without taking up dev resources.

1Flow offers enterprise-level data security by being SOC 2 Type 2 complaint and GDPR compliant, while offering startup-friendly pricing and 14-day unlimited use free trial for anyone. Visit 1Flow AI website to learn more and get started for free today.

Wootric

Website
wootric.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

1Flow

Website
1flow.ai
Pricing URL
Official 1Flow Pricing
$ Details
freemium $200.0 / Monthly
Platforms
iOS Android React Native Web Webflow Flutter
Release Date
2022 January
Edit details

Wootric features and specs

  • Easy Integration
    Wootric offers simple and flexible integration options for various platforms including websites, mobile apps, and APIs, making it convenient to get started quickly.
  • Real-Time Feedback
    Wootric provides real-time feedback collection, enabling businesses to promptly respond to customer concerns and improve satisfaction.
  • NPS, CSAT, CES Tracking
    The platform supports multiple feedback metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), offering comprehensive insights into customer sentiment.
  • Advanced Analytics
    Wootric’s advanced analytics and reporting features allow for in-depth analysis of feedback trends and actionable insights to drive business improvements.
  • Customizable Surveys
    The survey templates and questions are highly customizable, letting businesses tailor the feedback process to their specific needs.
  • Multi-Language Support
    Wootric supports multiple languages, making it a suitable solution for global businesses aiming to reach a diverse audience.
  • Integration with Other Tools
    It integrates seamlessly with a variety of other business tools such as Salesforce, Slack, Intercom, and more, enhancing its utility in different workflows.

Possible disadvantages of Wootric

  • Pricing
    Wootric’s pricing can be relatively high for small businesses or startups, especially if they require advanced features.
  • Limited Free Plan
    The free plan comes with significant limitations in terms of features and the number of responses, which might not be sufficient for larger scale operations.
  • Learning Curve
    While integration is easy, mastering all features and analytics tools can be complex without adequate training or support.
  • Survey Fatigue
    Frequent surveys might lead to customer fatigue, affecting the response rates and the quality of feedback collected.
  • Data Privacy Concerns
    Collecting vast amounts of customer data always comes with privacy concerns, and ensuring compliance with GDPR and other regulations can be challenging.
  • Support Limitations
    Customer support response times and the availability of live support may have limitations depending on the plan and subscription level.

1Flow features and specs

  • User Segmentation
  • User 360 Profile
  • Retargeting
  • Mobile SDKs
  • JavaScript SDK
  • Templates
    100
  • Amplitude Integration
  • Mixpanel Integration
  • Segment Integration
  • Design Customization
  • Download CSV
  • Skip Logic
  • Open URL / Deep Links
  • Free Trial
  • SOC 2 Type 2 Compliance
  • GDPR Compliance
  • AI Survey Creation
  • AI Feedback Analysis
  • 24/7 Customer Support
  • Dedicated Account Manager

Analysis of Wootric

Overall verdict

  • Overall, Wootric is a strong platform for customer feedback management. It is particularly well-regarded for its user-friendly interface and effective tools for gathering actionable insights. Its capabilities can significantly enhance how businesses understand and respond to customer needs.

Why this product is good

  • Wootric is considered a good choice for businesses looking to gather and analyze customer feedback due to its ease of use, robust features, and integration capabilities. It offers Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) surveys, which are essential for understanding customer sentiment. Its real-time analytics, automated survey distribution, and multi-channel feedback collection help organizations efficiently monitor and improve customer experience.

Recommended for

    Wootric is recommended for small to medium-sized businesses, startups, and enterprises that want to enhance customer satisfaction through structured feedback mechanisms. It is highly suitable for customer experience teams, product managers, and marketers aiming to leverage customer data for strategic decision-making.

Wootric videos

+ Add

Wootric Product Overview | Modern Customer Feedback Management Software

More videos:

  • Demo - Wootric NPS Survey Demo (2015)
  • Review - How Wootric Uses NLP and ML to Make Sense of Hundreds of Thousands of Surveys | Wootric

1Flow videos

+ Add

1Flow Demo: Best In-App Survey Platform for Mobile & Web Apps

Category Popularity

0-100% (relative to Wootric and 1Flow)

Wootric

1Flow

Customer Feedback
79 79%
Customer Feedback
21% 21
Surveys
78 78%
Surveys
22% 22
User Feedback
100 100%
User Feedback
0% 0
In-App Surveys
0 0%
In-App Surveys
100% 100

Questions and Answers

As answered by people managing Wootric and 1Flow.

Who are some of the biggest customers of your product?

1Flow's answer:

  • Citizen
  • Chatbooks
  • Accenture
  • Tabby.ai
  • Wagetap
  • Y Combinator
  • Stanford University

What makes your product unique?

1Flow's answer:

1Flow offers a robust user segmentation engine using a combination of user's events and attributes, and allow you to create AND/OR logic and logic groups to target precisely the right users you want to research - without needing development resources or code changes at all!

1Flow also has the absolute best modern, clean design that is fully customizable (from fonts to text color, background color and brand color) to compliment your branding and appear native to your brand. The built-in transition animations are delightful to your users and unmatched in any other similar products out there.

1Flow AI (which is powered by ChatGPT and GPT-4 technology) allows anyone to create a customized user survey specific to your business needs and matches your tone of voice instantly. 1Flow also offers a rich collection of goal-based templates to help you craft the perfect user research studies that uncover actionable user insights and unlock growth.

Why should a person choose your product over its competitors?

1Flow's answer:

1Flow has built the best in-app survey software in 2023 and beyond. They offer a 14-day unlimited use free trial so you can start a free trial by signing up and take a look yourself. It's the best tool in its class with the most affordable pricing available for its rich feature sets. If you have any questions you can contact 1Flow's support anytime and the founder of 1Flow is super responsive and will personally ensure you're successful in your search.

How would you describe your primary audience?

1Flow's answer:

1Flow is best suited for consumer mobile apps, web-based SaaS products, e-commerce brands, and marketing websites. Product managers, user researchers, UX designers and customer success managers all love using 1Flow.

What's the story behind your product?

1Flow's answer:

1Flow is founded by Stanford Product Design student and serial entrepreneur.

Which are the primary technologies used for building your product?

1Flow's answer:

  • AWS
  • MongoDB
  • Swift
  • Kotlin
  • OpenAI APIs
  • Angular JS
  • SonarLint
  • SwiftLint

User comments

Share your experience with using Wootric and 1Flow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wootric and 1Flow

Wootric Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Wootric (an InMoment company) is a customer experience management software that makes use of single-question microsurveys. Most of these surveys include metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). What’s especially great about this tool is that it can be installed quickly and easily. All feedback (once collected) is...
Source: mopinion.com

1Flow Reviews

We have no reviews of 1Flow yet.
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What are some alternatives?

When comparing Wootric and 1Flow, you can also consider the following products

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Chatty Insights - Understanding customer behavior at any scale, in any language, fast with AI-led Interviewers.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Kraftful Analytics - Kraftful is a product analytics platform for apps that control devices.

Survicate - Collect feedback on your website and find out more about your visitors.

Voicepanel - A new way to get user feedback, using AI

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