Software Alternatives, Accelerators & Startups

WooCommerce VS Malcolm App

Compare WooCommerce VS Malcolm App and see what are their differences

WooCommerce logo WooCommerce

A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • WooCommerce Landing page
    Landing page //
    2023-07-06
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

WooCommerce

Pricing URL
-
$ Details
free
Platforms
Wordpress
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

WooCommerce features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

WooCommerce videos

Shopify Vs. Woocommerce Unbiased Pros And Cons Review 2020

More videos:

  • Review - WooCommerce Review: Best eCommerce plugin for WordPress?
  • Review - WooCommerce Lesson #32. Customer Reviews in WooCommerce

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to WooCommerce and Malcolm App)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing WooCommerce and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WooCommerce and Malcolm App

WooCommerce Reviews

  1. Not very comfortable.

    My experience with Woocommerce has unfortunately left me feeling that it's an outdated platform. The user interface seems stuck in the past and lacks the intuitive and sleek design that modern platforms offer. Navigating through its features can be cumbersome and time-consuming. Compared to other ecommerce solutions I've used, Woocommerce lacks the ease of use and efficiency that I believe is crucial in today's fast-paced digital world. I find it disappointing and would recommend seeking more updated and user-friendly platforms for your ecommerce needs.

    🏁 Competitors: WiX, WordPress
  2. Need to hire a developer to make all the functions work

    WooCommerce provides WordPress-based open-source platform for retailers. It is a WordPress plug-in that you may use to add ecommerce functionality to a website; it is not a standalone website builder though.

    If you utilize this ecommerce website builder, you’ll probably want to collaborate with a developer in order to make all the complicated functions running well.

    🏁 Competitors: QPe, WiX

Best Dukaan Alternative in India: Easily create Online Store
But even if something is well-liked, it couldn’t be a more incredible option for you. And, of course, since you’re looking for My Dukaan App alternatives, you’re presumably already aware of many eCommerce platforms such as Shopify-WooCommerce and others.
Source: www.goqpe.com
Best eCommerce Platform for Auto Parts
Woocommerce is not a free plugin available in WordPress and differs from other auto parts ecommerce platforms. This makes it interesting for experienced people who work with WordPress. Woocommerce, similar to adobe commerce, is completely customizable and requires skills to make it more useful. However, if you have a little experience in WordPress, you can do a lot of tasks...
Source: www.ayatas.com
WooCommerce vs Shopify: What Should You Choose And Why?
Both Shopify and WooCommerce are e-commerce platforms that allow merchants to create their online stores and sell online through websites or mobile apps. They both offer similar features and services such as inventory management, shipping options, marketing tools, etc. In this article you will get to know what should you choose between WooCommerce vs Shopify and WHY.
Source: qpe.co.in
Top Platforms to build Ecommerce Website without Coding in 2023
WooCommerce allows you the freedom to control website features like shipping connections, secure payments, and inventory and tax management. Similar to WordPress, thousands of WordPress plug-ins, themes, and other extensions made specifically for WooCommerce may be used to expand WooCommerce’s functionalities.
Source: qpe.co.in
10 Best Shopify Alternatives in 2022
WooCommerce is an open source ecommerce platform that makes it easy to set up, customize and add new pages. It's free to use, but you'll need a paid subscription for support. If you're looking for something more advanced than Shopify's core functionality, this might be a good option for your business. You can also use plugins in the WordPress ecosystem if you prefer them...
Source: qpe.co.in

Malcolm App Reviews

We have no reviews of Malcolm App yet.
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What are some alternatives?

When comparing WooCommerce and Malcolm App, you can also consider the following products

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Magento - Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

PrestaShop - Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website for free and start selling online with hundreds of powerful features.

Zendesk Support - Social Customer Support and Help Desk and Ticketing