Software Alternatives, Accelerators & Startups

Malcolm App VS Magento

Compare Malcolm App VS Magento and see what are their differences

Malcolm App logo Malcolm App

Customer self-service made easy

Magento logo Magento

Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

  • Magento Landing page
    Landing page //
    2023-07-09

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Magento

Pricing URL
-
$ Details
free
Platforms
-
Release Date
-

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Magento features and specs

No features have been listed yet.

Malcolm App videos

Introducing Malcolm!

Magento videos

Magento vs Shopify Pros and Cons Review Comparison

More videos:

  • Review - WooCommerce vs Magento - What’s Better for Your Business in 2019?
  • Review - Magento 2 Overview | #1 Video on Youtube
  • Review - Adobe Commerce Detailed Independent Review | Magento Reviews and Ratings
  • Review - Maximizing B2B Success with Adobe Commerce: In-Depth Wilson eCommerce Review
  • Review - Adobe Commerce Review: Great Enterprise Level E-Commerce Solution
  • Review - Shopify vs Magento: Which is Better? (2024)
  • Review - Magento vs Shopify vs OpenCart vs PrestaShop 2023: The Best eCommerce Platform Is... 🔶 E-CASH S2•E42

Category Popularity

0-100% (relative to Malcolm App and Magento)
Customer Support
100 100%
0% 0
eCommerce
0 0%
100% 100
Customer Service
100 100%
0% 0
eCommerce Platform
0 0%
100% 100

Questions and Answers

As answered by people managing Malcolm App and Magento.

Why should a person choose your product over its competitors?

Malcolm App's answer

The product is more powerful

What's the story behind your product?

Malcolm App's answer

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Malcolm App and Magento. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Malcolm App and Magento

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Magento Reviews

Top 10 Web Content Management Systems
If Shopify was not the eCommerce CMS that you were looking for, then Magento should do the trick for you. Magento comes in two different variations. First is the official Adobe release which is an enterprise CMS and needs a subscription fee to run. The other however is one of the best free CMS eCommerce options, known as Magento Open Source. The principal difference between...
Source: cloudzy.com
Best eCommerce Platform for Auto Parts
Adobe now owns Magento, a free and open-source eCommerce platform. Additionally, “Adobe Commerce,” a paid, cloud-hosted version of Magento marketed particularly at bigger companies. A highly effective and scalable eCommerce platform for auto parts is Magento (Adobe Commerce). Some of the greatest businesses in the world, like Procter & Gamble, Coca-Cola, and Nike, trust it.
Source: www.ayatas.com
Top 10 Competitors and Alternatives to Handshake in 2022
‍Built and made for enterprises, Magento offers complete control over your website so that your developer can create a unique web presence while prolonging server autonomy. As a product of Adobe, Magento provides several personalization solutions for big-time companies that plan to scale more. Even though you need a developer to get started with, your non-technical teams...
Source: www.growmax.io
8 Great Drupal Alternatives to Try for your Website (Nov 2021)
Magento is another popular Drupal alternative, and one of the best-known ecommerce platforms on the market today. Designed to support growing and new businesses alike, Magento is highly scalable and brimming with excellent features. You can access this solution as a free-to-use, open-source software, just as you would with Drupal. Magento, like Drupal requires some basic...
The Ultimate List of eCommerce Websites to Sell Auto Parts Online
Altos Digital: A complete digital solutions company that helps you sell your catalog on Shopify, Magento, Volusion and WooCommerce. They engineer and architect catalog data for a competitive advantage online. Altos Digital offers:

Social recommendations and mentions

Based on our record, Magento seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

Magento mentions (12)

  • How to Test the Magento API in Postman?
    Overall, Magento API and Postman provide developers with powerful tools to interact with the Magento e-commerce platform and build integrations or extensions that enhance its functionalities. - Source: dev.to / 10 months ago
  • Medusa vs. Magento: A Comparative Analysis
    In today's fast-paced digital age, e-commerce has become a crucial aspect of businesses worldwide. With the rise of online shopping, companies are looking for highly scalable, reliable, open-source, and cost-effective e-commerce platforms to sell their products and services. The use of open-source e-commerce platforms has gained popularity due to their flexibility, scalability, and affordability. However, with so... - Source: dev.to / about 1 year ago
  • Medusa vs. Magento: A Comparative Analysis
    This section summarizes the comparison between Medusa and Magento. - Source: dev.to / about 1 year ago
  • Best Shopify Alternatives for Your Online Store
    Magento is a popular e-commerce platform that was introduced first in 200, later it was acquired by adobe in 2018. Magento is created with open-source technology and it is suitable for all sizes of businesses either large or small. Source: over 1 year ago
  • SaaS eCommerce platforms
    In comparison to a SaaS eCommerce platform, a self-hosted solution requires more technical skill and maintenance; however, it is the most flexible option for those looking for complete customization capabilities. Self-hosted solutions do not have any limits and the website can be tailored in many different ways. Examples of self-hosted eCommerce websites are Uvodo, Magento Enterprise Edition, OpenCart,... Source: over 1 year ago
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What are some alternatives?

When comparing Malcolm App and Magento, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Zendesk Support - Social Customer Support and Help Desk and Ticketing

PrestaShop - Create your online store with PrestaShop's free shopping cart software. Build an ecommerce website for free and start selling online with hundreds of powerful features.