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Wix Answers VS Labidesk

Compare Wix Answers VS Labidesk and see what are their differences

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Wix Answers logo Wix Answers

Online help desk & customer support software built by Wix

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Wix Answers Landing page
    Landing page //
    2023-05-10
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Wix Answers videos

+ Add

Wix Answers Review - Customer Service Software

More videos:

  • Review - An Overview of Your Wix Answers Suite
  • Review - Meet Wix Answers

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Wix Answers and Labidesk)

Wix Answers

Labidesk

Communication
100 100%
Communication
0% 0
Customer Support
18 18%
Customer Support
82% 82
VoIP
100 100%
VoIP
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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What are some alternatives?

When comparing Wix Answers and Labidesk, you can also consider the following products

Aloware - Aloware stands at the forefront of providing all-in-one cloud based contact center solutions.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

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