Software Alternatives & Reviews

Labidesk VS Knowmax

Compare Labidesk VS Knowmax and see what are their differences

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels
  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.
  • Knowmax Landing page
    Landing page //
    2023-09-04

Labidesk

$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web

Knowmax

Website
knowmax.ai
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome

Labidesk features and specs

No features have been listed yet.

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

Labidesk videos

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Knowmax videos

No Knowmax videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Labidesk and Knowmax)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Phone System
0 0%
100% 100

User comments

Share your experience with using Labidesk and Knowmax. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Labidesk and Knowmax

Labidesk Reviews

We have no reviews of Labidesk yet.
Be the first one to post

Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.

What are some alternatives?

When comparing Labidesk and Knowmax, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

HelpDesk - HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.