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Windstream VS PlayVox

Compare Windstream VS PlayVox and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Windstream logo Windstream

Windstream is a cloud-based business phone system that delivers complete and unified communication applications to the business of all sizes.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Windstream Landing page
    Landing page //
    2023-10-06
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Windstream videos

+ Add

Reliable, Affordable High-Speed Internet with Windstream | Designing Spaces

More videos:

  • Review - NEW INTERNET PROVIDER...WINDSTREAM
  • Review - My Windstream Story

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Windstream and PlayVox)

Windstream

PlayVox

Communication
24 24%
Communication
76% 76
Office & Productivity
100 100%
Office & Productivity
0% 0
Work Management
0 0%
Work Management
100% 100
VoIP
100 100%
VoIP
0% 0

User comments

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What are some alternatives?

When comparing Windstream and PlayVox, you can also consider the following products

Windstream Holdings - Windstream Holdings is a scalable cloud-based business phone solution that provides complete and unified communication applications to businesses of all sizes.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

BVoIP - BVoIP allows to easily add Cloud & On-Premise VoIP PBX to the product offering without having to re-invent the wheel or add another layer to the daily operations..

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

OnSIP - OnSIP offers cloud phone sytem for business communications across all devices.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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