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Whelp VS UseResponse

Compare Whelp VS UseResponse and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Whelp logo Whelp

AI-based Omni channel customer support platform with chat bot system (On premise and cloud based)

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Whelp Landing page
    Landing page //
    2022-06-09

We help companies communicate with customers more effectively and efficiently. Whelp is a conversational customer support platform that helps businesses to communicate with customers across any channel. Whelp offers an AI-based chatbot that automates up to 60% of the customer inquiries. In addition to automation, Whelp’s customer management platform offers an intuitive feature-rich interface to unify customer messaging from multiple channels into a single screen.

  • UseResponse Landing page
    Landing page //
    2023-10-10

Whelp videos

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Whelp Onboarding and Review: All In One Support and Sales Communications

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Whelp and UseResponse)

Whelp

UseResponse

Communication
100 100%
Communication
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
24 24%
Customer Support
76% 76
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Whelp and UseResponse

Whelp Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Whelp and UseResponse, you can also consider the following products

Saysimple - Saysimple is a business communication platform that helps small businesses communicate faster and more effectively with their customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

B2Chat - Instant messaging software to unify all of your chats in one single inbox.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DooPage - Don't serve your customers, satisfy them

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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