Software Alternatives & Reviews

Whatshelp Widget VS incident.io

Compare Whatshelp Widget VS incident.io and see what are their differences

Whatshelp Widget logo Whatshelp Widget

Chat with website visitors via popular messaging apps

incident.io logo incident.io

Create, manage and resolve incidents directly in Slack. Leave the rest to us.
  • Whatshelp Widget Landing page
    Landing page //
    2023-09-24
  • incident.io Landing page
    Landing page //
    2023-07-20

incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.

incident.io

$ Details
paid Free Trial $16.0 / Monthly (per incident responder)
Platforms
Web Mobile

Whatshelp Widget videos

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incident.io videos

How incident.io works | incident.io demo

Category Popularity

0-100% (relative to Whatshelp Widget and incident.io)
CRM
100 100%
0% 0
Incident Management
15 15%
85% 85
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, incident.io seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Whatshelp Widget mentions (0)

We have not tracked any mentions of Whatshelp Widget yet. Tracking of Whatshelp Widget recommendations started around Mar 2021.

incident.io mentions (31)

  • Incident Write-ups
    There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: 12 months ago
  • Seeking Opinions on Atlassian Statuspage Alternatives
    My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: about 1 year ago
  • What was the biggest or most interesting incident you worked on?
    We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: about 1 year ago
  • rootly Vs firehydrant, any experience?
    Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: about 1 year ago
  • Postmortems, tracking and keeping them
    I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
View more

What are some alternatives?

When comparing Whatshelp Widget and incident.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

Drift - A messaging app that helps you grow your business.

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

The Customer Retention Starter Kit - Stop customers slipping away. New from Intercom.

PagerDuty - Cloud based monitoring service