Workforce management made easy.
Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.
So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.
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ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.
Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.
Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale
PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.