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West Cloud Contact Pro VS Scorebuddy

Compare West Cloud Contact Pro VS Scorebuddy and see what are their differences

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West Cloud Contact Pro logo West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
  • West Cloud Contact Pro Landing page
    Landing page //
    2023-07-02
  • Scorebuddy Landing page
    Landing page //
    2023-06-17

West Cloud Contact Pro videos

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Scorebuddy videos

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Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Category Popularity

0-100% (relative to West Cloud Contact Pro and Scorebuddy)

West Cloud Contact Pro

Scorebuddy

Communication
15 15%
Communication
85% 85
Work Management
23 23%
Work Management
77% 77
Business & Commerce
11 11%
Business & Commerce
89% 89
Time Tracking
100 100%
Time Tracking
0% 0

User comments

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What are some alternatives?

When comparing West Cloud Contact Pro and Scorebuddy, you can also consider the following products

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

WorkTime Cloud - Web-based Employee & Computer Monitoring Service. For 1- 15,000+ Employees. FREE for Small bussineses. We Take Care of Your Data. No Need to Be an IT Pro

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