WorkTime is an effective monitoring solution.
PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
West Cloud Contact Pro - West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.
Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
CyBlock - CyBlock, Secure Employee Web Filtering and Monitoring Suite. Comprehensive user reporting, control bandwidth, and Threat Protection.