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West Cloud Contact Pro VS Observe.AI

Compare West Cloud Contact Pro VS Observe.AI and see what are their differences

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West Cloud Contact Pro logo West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

Observe.AI logo Observe.AI

Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
  • West Cloud Contact Pro Landing page
    Landing page //
    2023-07-02
  • Observe.AI Landing page
    Landing page //
    2023-07-22

West Cloud Contact Pro videos

No West Cloud Contact Pro videos yet. You could help us improve this page by suggesting one.

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Observe.AI videos

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Observe.AI Product Overview

More videos:

  • Review - Ask the Expert: Customer Experience Reimagined with AI featuring Observe.AI
  • Review - Reporting & Analytics from Observe.AI | Turn conversation intelligence into actionable insights

Category Popularity

0-100% (relative to West Cloud Contact Pro and Observe.AI)

West Cloud Contact Pro

Observe.AI

Communication
20 20%
Communication
80% 80
Work Management
39 39%
Work Management
61% 61
Business & Commerce
14 14%
Business & Commerce
86% 86
Time Tracking
100 100%
Time Tracking
0% 0

User comments

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Social recommendations and mentions

Based on our record, Observe.AI seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

West Cloud Contact Pro mentions (0)

We have not tracked any mentions of West Cloud Contact Pro yet. Tracking of West Cloud Contact Pro recommendations started around Mar 2021.

Observe.AI mentions (1)

  • Enhancing QuickSwap Community Operations through DaoLens DAO Manager
    With a background in mathematics, was previously Founding Engineer under the AI and ML division at Observe.ai (Contact Centre Automation). He is the Founder of Zipo, an e-commerce shipping management tool. Before that, he worked with the Samsung AI Team (Research and Development of Personal AI Voice Assistant Bixby). He frequently contributes to Open-Source Communities. Source: over 1 year ago

What are some alternatives?

When comparing West Cloud Contact Pro and Observe.AI, you can also consider the following products

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

WorkTime Cloud - Web-based Employee & Computer Monitoring Service. For 1- 15,000+ Employees. FREE for Small bussineses. We Take Care of Your Data. No Need to Be an IT Pro

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